MCSO Records Technician

Multnomah County • Troutdale, OR

6d • $28 - $35 • Onsite

About The Position

Are you a detail-oriented person who enjoys multi-tasking in a fast-paced environment? This is your opportunity to begin a career in law enforcement or corrections records with the Multnomah County Sheriff’s Office (MCSO). Records Technicians provide essential services to internal and external customers 24 hours a day, 7 days a week, 365 days year.

Special Consideration of the Position: There is no telework schedule available, Technicians work full time in office. MCSO is recruiting for positions in Corrections and Law Enforcement Records. The Corrections Records Unit is located at 1120 SW 3rd Ave, Portland, OR 97204. The Law Enforcement Records Unit is located at 234 SW Kendall Court, Troutdale, OR 97060. Shift work is required for this position regardless of location. Please apply only after serious consideration of this information.

Join the Multnomah County Sheriff’s Office (MCSO) and become part of a dynamic team where your commitment to justice and community safety can make a real difference. We are seeking individuals who are dedicated to serving the community, passionate about helping others and inspired by a strong sense of purpose. MCSO is committed to fostering a diverse and inclusive workforce and investing in professional development opportunities throughout your career.

What is expected of an MCSO Records Technician (Please note, these duties will vary depending on work location):

Timely and accurate entry, retrieval, confirmation and interpretation of court orders, warrants and teletypes. Provide information to the public, other criminal justice agencies and other employees by radio, phone and in person. Enter, confirm, and manage records in local and nationwide computer systems, and more. Code and enter files to be retrieved upon request. Adhere to policies and procedures. Able to work with multiple databases simultaneously. Provide support services to the Transit Police and the Cities of Fairview, Maywood Park, Troutdale, and Wood Village and all of their community members. Examples include arrest warrants, protection orders, and stolen vehicles/property. Process public records requests and Freedom of Information Act (FOIA) requests. Electronically process MCSO law enforcement reports to include forwarding cases to the District Attorney’s Office for prosecution. Work inside a jail facility or in a secure law enforcement station. Prepare statistical and monthly billing reports, as well as narrative incident reports.

Please note: Working in the records units will require face-to-face contact with adults in custody (AIC). Those working in the Law Enforcement Records Unit assist a variety of community members which could include sex offenders, impaired (under the influence) individuals, victims of crimes, people who have their property seized, etc. Shift work is required for this position regardless of location.

Requirements

• Possess critical thinking/problem solving skills.
• Be able to prioritize work duties and adjust the priorities as dictated by the workflow.
• Have accurate data entry skills by touch.
• Possess effective verbal and written communication skills.
• Be able to work evening, night and day shifts, weekends and holidays.
• Function effectively under pressure and manage a high volume of work.
• Be able to multi-task and handle interruptions to work flow.
• Be capable of learning and applying knowledge quickly and consistently.
• Ability to understand and follow written and verbal instructions.
• Professionally interact with the public under a wide range of circumstances as a representative of the Sheriff of Multnomah County.
• One year of heavy public contact experience is required.
• At least one year of general clerical and data entry experience OR at least one year of post-high school education from an accredited college or university is required.
• Must pass a criminal records and employment references check.

Nice To Haves

• Experience working in a criminal justice judicial system.
• Specialized training and/or college level course work in criminal justice or a related field.
• Advanced computer skills and proficiency in data entry.

Responsibilities

• Timely and accurate entry, retrieval, confirmation and interpretation of court orders, warrants and teletypes.
• Provide information to the public, other criminal justice agencies and other employees by radio, phone and in person.
• Enter, confirm, and manage records in local and nationwide computer systems, and more.
• Code and enter files to be retrieved upon request.
• Adhere to policies and procedures.
• Able to work with multiple databases simultaneously.
• Provide support services to the Transit Police and the Cities of Fairview, Maywood Park, Troutdale, and Wood Village and all of their community members. Examples include arrest warrants, protection orders, and stolen vehicles/property.
• Process public records requests and Freedom of Information Act (FOIA) requests.
• Electronically process MCSO law enforcement reports to include forwarding cases to the District Attorney’s Office for prosecution.
• Work inside a jail facility or in a secure law enforcement station.
• Prepare statistical and monthly billing reports, as well as narrative incident reports.

Benefits

• Paid leave: generous paid time off including holidays, sick leave and vacation leave .
• Pay Increases: Local 88 employees are considered for an annual step increase each year on their progression date until they reach the top of the range. They are also eligible for annual COLA increases when approved by the Board of County Commissioners.
• Deferred Compensation: All new employees in regular and limited duration Local 88 positions will be automatically enrolled in the County’s Deferred Compensation program, at the rate of one percent (1%) of their pre-tax wages, unless they choose to opt out.
• Comprehensive health and dental packages with most full-time employees paying only 5-10% of the monthly cost of the coverage, depending on plan selection and bargaining unit.
• Retirement contributions of 12% to the State's retirement system (PERS/OPSRP) and no financial contributions from the employee.
• Free TriMet pass.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED