MD Claims Adjuster

Allstate
24d$47,500 - $82,500

About The Position

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. Job Description Responsible for investigating and confirming the facts of loss for basic to advanced automobile accidents. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority. National General is seeking a Material Damage Claims Adjuster who is passionate about delivering exceptional customer service to join our dynamic team. The ideal candidate resides in the CST, MST, or EST time zones and brings strong customer service skills with a focus on empathy and professionalism. This individual demonstrates expertise in de-escalation techniques and effective communication, thrives in a collaborative environment, and works well across teams. Additionally, the candidate should have a solid foundation in coverage investigation and liability determination, ensuring accuracy and efficiency in handling claims.

Requirements

  • Strong customer service skills with a focus on empathy and professionalism.
  • Expertise in de-escalation techniques and effective communication
  • Thrives in a collaborative environment, and works well across teams
  • Solid foundation in coverage investigation and liability determination

Responsibilities

  • For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome
  • Recognizes and identifies body parts of a vehicle and understanding of other potential property damage
  • Identifies customer needs and works to meet those needs using appropriate customer service skills
  • Determines subrogation or fraud potential and how to handle
  • Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority.

Benefits

  • National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
  • All qualified applicants will receive consideration for employment regardless of any characteristic protected by law.
  • Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
  • In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
  • At Allstate, we work hard to help people live a good life every day.
  • Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work.
  • Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do.
  • Allstate helps protect nearly 16 million households with auto, home, life, and retirement products.
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