MEAL Officer

World Vision•Lebanon, PA

22h

About The Position

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Job Purpose: Under the supervision of the Senior MEAL Coordinator, the MEAL Officer supports the implementation of a functional Monitoring, Evaluation, Accountability, and Learning (MEAL) system at field level across World Vision Lebanon programmes. The role ensures consistent application of MEAL processes, tools, and standards, oversees the Community Feedback and Response Mechanism, supports monitoring, baselines and evaluations, and ensures timely documentation and follow-up of feedback to strengthen accountability, programme quality, and evidence-based decision-making.

Requirements

Bachelor’s degree in International Development, Social Sciences, Public Health, Statistics, Psychology, Social Work, Community Development, or other relevant field is required.
At least 2 years’ experience in Monitoring, Evaluation, Accountability, and Learning or related field within a relief or development NGO.
Experience supporting implementation of MEAL processes, including monitoring, assessments, and evaluations at field level.
Experience managing or supporting Community Feedback and Response Mechanisms or complaint handling systems.
Experience in qualitative and quantitative data collection methods.
Proficiency in Excel and familiarity with data collection platforms (e.g., ODK, Kobo, SMAP or similar).
Experience conducting data management and data quality checks and supporting data validation processes.
Excellent English Writing and speaking skills
The position requires a minimum of 40% field-based work to support programme implementation and MEAL activities.
Willing and able to travel to project sites, meetings, and trainings across different governorates in Lebanon.
Availability to work outside regular office hours occasionally, including during emergency response or project-related activities.
Able to operate effectively in fragile or challenging environments.

Nice To Haves

Working knowledge of statistical packages (e.g. SPSS, Excel) and data management platforms (e.g., ODK, Kobo).
Understanding of MEAL principles, humanitarian standards, and accountability frameworks (e.g., HAP, SPHERE, Red Cross Code of Conduct).
Familiarity with relief, and development programmes, including operational implications.
Familiarity with local contexts and communities across governorates in Lebanon.
Demonstrated initiative, self-motivation, and ability to set priorities in field-level contexts.
Effective communication skills with diverse stakeholders, including communities and programme teams.
Cross-cultural sensitivity, adaptability, and resilience in fragile or challenging environments.
Team-oriented mindset and ability to contribute positively to a collaborative work environment.

Responsibilities

Output Monitoring & Project-Level MEAL Implementation Lead field-level implementation of output monitoring in line with the MEAL framework.
Support project teams in accurate data collection, documentation, and reporting (ITT validation with means of verification).
Conduct spot checks and data quality reviews to ensure compliance with MEAL standards.
Support organization of lessons learned activities and documentation of findings.
Coordinate with relevant units during fieldwork to streamline processes.
Assessments, Baselines & Evaluations (Field-Level Implementation) Support field implementation of assessments/evaluations (baseline, PIM, outcome monitoring, evaluations, etc.).
Support tools development.
Manage data collection processes (pilot testing, recruitment and training of causal workers, supervision, summarizing findings).
Accountability & Community Feedback Response Mechanism Monitor field-level implementation of the Community Feedback and Response Mechanism.
Document and follow up on feedback and complaints received through WVL accountability channels.
Coordinate with responsible departments to ensure timely resolution and closure of cases.
Conduct FGDs and community consultations, including children participation processes.
Provide regular updates and reporting on case status.
Capacity Building & Staff Support Build capacity of project teams on MEAL processes, tools, and accountability standards.
Coach teams on data collection and reporting requirements.
Support recruitment and training of casual workers when required.
Contribute to strengthening ownership of MEAL practices at field level.
Data Management & Protection Ensure project data is properly collected, stored, and handled in line with WVL data protection standards.
Support data consolidation and secure documentation processes.