Medical Assistant - Cancer Infusion

University of California San Francisco•San Francisco, CA

About The Position

The anticipated duration of this assignment is 3 months. The Medical Assistant Float supports the delivery of high-quality, patient-centered care in multiple Cancer Center infusion units across UCSF Health. This role offers the opportunity to work in a variety of oncology infusion settings, collaborating with nurses, providers, and administrative staff to ensure safe, efficient, and compassionate care. Under the supervision of the Administrative Nurse and in accordance with Ambulatory Services policies and procedures, the Medical Assistant performs a range of clinical and administrative tasks, including direct patient care, laboratory procedures, and coordination of services. This position requires flexibility to float between locations and work evenings, weekends, and holidays as needed. The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html This position requires flexibility to orient and work at all UCSF Medical Center locations. All candidates must meet at least one of the following criteria: Certificate of training or graduation from an accredited MA, Home Health Aide, PCA, CNA, dental or paramedic program, or college degree in a related field such as community health, infectious disease, public health, or health education, and 6 months of relevant experience OR 2 years of relevant experience as a Medical Assistant in a hospital or medical practice

Requirements

Knowledge and abilities essential to the successful performance of the duties assigned to the position.
Ability to communicate effectively, both directly and over the phone.
Able to meet physical requirements.
This position requires flexibility to orient and work at all UCSF Health locations.
All candidates must meet at least one of the following criteria: Certificate of training or graduation from an accredited MA, Home Health Aide, PCA, CNA, dental or paramedic program, or college degree in a related field such as community health, infectious disease, public health, or health education, and 6 months of relevant experience OR 2 years of relevant experience as a Medical Assistant in a hospital or medical practice
Current American Heart Association CPR Certification

Nice To Haves

Prior experience in a healthcare setting working in an oncology practice
Experience with insurance verification, medical record data abstraction, medical assisting, or patient financial services strongly preferred.
Degree from accredited medical assisting school.
Bi-lingual or multi-lingual capability (Spanish, Cantonese, Russian) strongly preferred.
Current State of California Phlebotomy Certification (CPT1)

Responsibilities

Obtain and document patient-reported information, vital signs, height, weight, pain scores, and chief complaints.
Ensure interpreter services are utilized and documented when needed.
Assist with medication reconciliation, preparation for exams/procedures, and complex specialty procedures (e.g., Laser, TRUS, Colposcopy, Anoscopy, IRC).
Perform sterile processing (Cidex OPA) and maintain logs.
Transport patients safely and monitor patient flow.
Collect specimens, perform point-of-care testing (including EKGs, AccuChek), and follow lab handling protocols.
Maintain inventory of patient care amenities and assist with comfort measures (e.g., warm blankets, beverages).
Obtain authorizations for medications and referrals.
Comply with infection control, safety, and regulatory standards (JCAHO/Title 22).
Collaborate with team members to support patient care and clinic operations.
Maintain professional communication with patients, families, and staff, following UCSF Telephone and House Standards.
Monitor and communicate provider delays.
Document in the Electronic Health Record (APEX) within the scope of a Medical Assistant, including vitals, patient history, allergies, POCT results, and order pends.
Schedule diagnostic and specialty services with provider orders.
Maintain clean, well-stocked exam rooms, labs, and supply areas.
Order and track supplies, maintain lab equipment, and ensure proper waste disposal.
Obtain insurance authorizations for medications, procedures, and diagnostic reviews.
Schedule complex procedures and coordinate patient services.
Participate in quality improvement and customer service initiatives.