Medical Assistant/ Patient Care Technician - North - Full-time

Community Health Network • Indianapolis, IN

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About The Position

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference We are seeking a versatile and patient-focused team member to serve in a dual-role capacity as a Medical Assistant and Patient Care Technician. This position supports both clinic operations and Preo-Op/ PACU functions. The Medical Assistant/Patient Care Tech will be responsible for assisting the provider facilitation of patient visit and procedures, routine laboratory tests, referrals, and quality outcomes for the population of the practice. This role includes additional clinical and patient care responsibilities as assigned. As an MA, you will also get to actively participate in Network quality initiatives regarding best practices. Exceptional Skills and Qualifications Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

Requirements

• Medical Assistant (0.6 FTE - 48 hours/Bi-weekly) Graduate/certificate of completion from a recognized medical assisting program OR a High School Diploma/GED + one year of medical assistant experience in a physician practice within the past three years.
• Medical Assistant certification required within 6 months of hire
• Patient Care Technician (0.3 FTE - 24 hours/ Bi-weekly) High School diploma or GED
• Ability to use a computer for documentation and work related purposes
• Strong written, verbal and nonverbal interpersonal and professional communication skills are required.
• Demonstrates accountability for own actions
• Provides service in a willing and courteous manner
• Demonstrates ability to prioritize, organize and multi-task.
• Able to take direction well, but also be self-directed and motivated.
• Requires a high degree of responsibility and responsiveness.
• Deal effectively with patients, visitors, situations, and other Care Team members, while maintaining emotional contro l
• Must be able to lift
• Must be available for one week of full-time training
• Three (3) months of Clinical Experience required OR currently enrolled in Nursing school

Responsibilities

• Assisting the provider facilitation of patient visit and procedures
• Routine laboratory tests
• Process referrals
• Medication refills
• Quality outcomes for the population of the practice
• Prepare exam rooms and treatment areas for patient use including required cleaning and stocking of supplies
• Room patients and manage an efficient flow of provider’s caseload
• Obtain necessary vital signs, EKGs, and/or specimen collection
• Documentation of care using the EPIC EMR system
• Perform Point of Care Testing based on patient’s chief complaint and available protocols
• Maintain positive relationships with patients, providers, and staff

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED