About the position
We are looking for a Certified Medical Assistant who is comfortable also performing medical registration tasks as needed. This is a full-time position offering medical, dental, vision, 401k benefits, shift differentials, and tuition reimbursement opportunities. The pay range is $20-$23 per hour depending on experience. While this position is located in our West Nashville Clinic, candidate must be willing to help cover at our Hendersonville location when needed. The right candidate will understand professionalism and the true value of customer service. If you are flexible, team oriented and comfortable in a fast-paced environment, then this is a great opportunity. At Complete Health Partners, every patient and staff interaction makes a difference in cultivating a positive workplace. We are a State-of-the-Art Multi-specialty clinic at multiple locations in Middle Tennessee driven to revolutionize the quality, efficiency, and delivery of patient care through the best people leveraging the best technology. We are unified under one mission – Patient First.
Responsibilities
- Helping care for patients by performing basic vital signs and assessments.
- Explaining basic medical information to patients with the guidance of a provider.
- Assisting with procedures under the direction of the providers.
- Performing blood draws (required) and IV experience (preferred).
- Ensuring an efficient and accurate check in and check out process.
- Confirming registration and demographics, verifying insurance, and collecting payments.
- Answering phones and assisting patients with scheduling and relaying messages.
- Cleaning and maintaining workstations, assisting with stocking/inventory as needed.
- Greeting patients in a warm/friendly manner.
- Scanning documents into the system.
- Keeping the office lobby tidy.
- Other duties as assigned.
Requirements
- Prior physician office/clinic MA work experience required.
- 1-year Internal Medicine/Primary Care office experience preferred.
- Exceptional attention to detail and documentation.
- Excellent communication, customer service, organization, and telephone skills.
- Ability to handle high call volume and multi-task in a fast-paced environment.
- Knowledge of common insurance types/pre-authorizations/pre-certifications.
- Ability to obtain vitals, patient history, and perform effective telephone triage.
- Strong Computer and Electronic Health Record (EHR) skills required.
- Health insurance knowledge preferred.
- Prior customer service experience preferred.
Nice-to-haves
- IV experience preferred.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401k benefits
- Shift differentials
- Tuition reimbursement opportunities
