Medical Assistant (MA - orthopedics)

Proliance Surgeons•Kirkland, WA

3d•Onsite

About The Position

The medical assistant acts as a patient care coordinator and advocate, maintains clinical supplies, proper documentation and an optimal patient flow and experience, following OSHA/WISHA other compliance and regulatory guidelines. Location: Proliance ProOrtho (Kirkland) Schedule: Monday through Friday 7:30am - 4:30pm Highlight: Surgery scheduling (will train)

Requirements

High school graduate or equivalent
Graduate of an accredited Medical Assistant Program preferred, but not required. Will provide training
Current Washington State Medical Assistant Certification preferred, but not required (see above)
1-2 years’ experience preferred
Basic knowledge of medical terminology and medications
Familiarity with or working knowledge of Electronic Medical Records (EMRs) a plus
Basic computer knowledge and skills, including data entry
Superior customer service skills
Great interpersonal skills, demonstrating patience, compassion, empathy and the ability to work well with all types of people
Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)Use time efficiently, with attention to quality, detail, accuracy and completion
Consistency, timeliness and dependability
Effective team membership, supporting and working with others to achieve common goals
Ability to adapt to continuous change/flexibilityDemonstrated ability to continuously learn
Self-motivated; able to work with increasing independence, overcome obstacles and challenges with little supervision
Clear oral and written communication skills
Demonstrated aptitude to organize and prioritize workCritical thinking and problem-solving skills
Skilled in coping with fast paced often stressful situations with unpredictable circumstances in a professional, safe, and efficient mannerSelf-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision

Responsibilities

Assist in providing direct patient care for office visit patients may involve:
Arranging the exam room instruments and equipment and maintaining supplies
The disposal of contaminated supplies and sterilizing medical instruments
Positioning patients for exams and procedures
Collecting and preparing laboratory specimens
Obtaining vitals, patient history and chief complaints
Other patient care related duties as necessary
Assist provider within clinic procedures may involve
Preparing patient exam, dressing and/or procedural areas by using vigorous aseptic technique.
Holding patients in position for extended periods of time, manipulating body parts, using instruments to hold procedural or imaging areas immobile, or positioning patients on tables
Handing provider instruments while standing for long periods of time
Report test results to patients as indicated by physician in a timely manner
Chart all vital information in electronic record as well as check to be sure all information related to medication, health history and reason for visit is obtained and documented
Perform phone triage, post-op calls and respond to voicemail messages directed to them preferably within same business day, but no later than 24 business hours, and perform action required.Documents all encounters.
Maintain patient documentation for visit and communications in person or over the phone
Coordinate care and diagnostic testing at other facilities as indicated by physician
Assist provider in e-scribing, maintaining medication list
Assist provider in maintaining communication with referring doctors
Maintain equipment and ensure supplies are stocked and in place
Follow all other daily team duties and special tasks as assigned