Medical Assistant (Fixed Term)

AC Wellness•Cupertino, CA

About The Position

At AC Wellness, our entire focus is to deliver compassionate, effective healthcare to the Apple employee population. We believe that trusting, accessible relationships with our patients, enabled by technology, promotes high quality care and a great patient experience. This is fostered by an environment of continuous learning and teamwork, which in turn allows us to work with our patients to achieve exceptional health outcomes. The Medical Assistant (MA) works within the care team, under the direction of licensed medical providers, and provides non-licensed patient care and clerical duties to support a frictionless experience for Apple employees and dependents attending various Apple health initiative events. This Medical Assistant will work a 5x8 shift, Monday-Friday from 8am-4:30pm. This is a full time, 40 hour/week fixed term assignment through August 2026.

Requirements

Minimum of 2 years medical assisting experience or a minimum of 160 back office extern hours
Demonstrated ability to perform the duties of a medical assistant
Current AAMA, AMT, NCCT, AMCA, OR CCBMA certification required
Current BLS from AHA for Healthcare providers
Compliance with AC Wellness Occupational Health Policy, including required immunizations
Documentation of successful completion of training and observed practice requirements for Intramuscular injections (may be completed as part of ACW training)
Documentation of successful completion of training and observed practice requirements for technical supportive services (may be completed as part of ACW training)
Excellent verbal and written communication skills
Ability to maintain composure under stress
Strong customer service skills
Ability to work in a busy environment, handling multiple tasks simultaneously without compromising accuracy, attention to detail, and courtesy to clients and staff
Basic keyboarding and computer abilities
Must have access to a vehicle, a valid driver's license and comply with CA liability insurance

Responsibilities

Demonstrates professionalism and courtesy when interacting with patients and co-workers.
Maintains patient confidentiality.
Adheres to policies and protocols of AC Wellness.
Is prepared to safely intervene in the event of a syncopal episode or other patient emergency.
Answers questions, offers teaching and recommends follow-up during Health Promotion events.
Participates in other employee health programs, as needed.
Continually works to achieve the highest level of patient satisfaction.
Continually evaluates patient flows and provides intervention to facilitate patient flow to an optimum timeline.
Anticipates potential problems/obstacles in daily operations and intervenes effectively.
Maintains the strictest confidentiality.
Provision of influenza and Covid vaccines by intradermal, subcutaneous or intramuscular injections.
Responsible for organizing, maintaining supplies and equipment. This includes moving supplies and equipment at various sites on Apple Campuses across Santa Clara Valley.
Ability to drive between different locations, at times multiple sites in one day.
Handles inventories and replenishes medical supplies and materials at multiple sites.
Screens patient’s general condition prior to administering vaccines.
Accurately documents in patient records.