V104 - Medical Authorization Coordinator

Job Duck

13d • Remote

About The Position

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: Job Duck is seeking a detail-driven Medical Authorization Coordinator to support critical insurance authorization and utilization review workflows within healthcare operations. In this role, you will play an essential part in ensuring patient cases move forward efficiently by coordinating with insurance companies, verifying information, and following up on authorization requests. Your daily work will directly impact timeliness of care and billing accuracy, requiring focus, persistence, and strong communication skills. This position is well-suited for someone who thrives in structured environments, enjoys problem-solving, and feels confident handling frequent phone interactions. Candidates who are motivated to grow, take ownership of their work, and commit long-term will find this role especially rewarding.

Requirements

• Insurance authorization and follow-up proficiency
• Strong verbal and written communication skills
• Professional and confident phone presence
• High attention to detail and documentation accuracy
• Task-oriented and process-driven mindset
• Patience and persistence when resolving authorization issues
• Self-motivation and accountability in a remote setting
• Ability to stay focused and organized while handling repetitive tasks
• Problem-solving skills and determination to obtain required approvals
• Comfortable making frequent outbound calls to insurance companies
• Ability to manage multiple authorization requests and follow-ups simultaneously
• Willingness to grow in the role and remain long-term

Responsibilities

• Track and document all authorization activity within the ticketing system
• Contact insurers to verify receipt of faxed documentation
• Follow up with insurance carriers on pending authorizations and case statuses
• Assist the Utilization Review department with case coordination and documentation
• Submit authorization requests and supporting medical information to insurance companies
• Set up and follow through on initial and ongoing authorization requests
• Verify patient demographics, insurance ID numbers, and diagnosis codes during intake
• Call insurance companies to provide clinical or demographic information as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed