Medical BH Supervisor

LA CLINICA DE LOS CAMPESINOS INC • Stevens Point, WI

3d

About The Position

The Medical BH Supervisor provides leadership and drives daily performance of all aspects of patient care in the assigned department. Assists the site manager to meet all operations, financial, and quality goals as set by the strategic plan and while ensuring the integration of care across multiple service lines. Lead teams to obtain the desired results while ensuring compliance with all organizational, state, and federal regulations related to healthcare, quality assurance, safety, and labor laws.

Requirements

• High school or equivalent required.
• 2-3 years’ experience in people management and building a positive work environment, including coaching, mentoring, developing, recognizing, and engaging team members.
• Basic Life Support (BLS) Certification required.

Nice To Haves

• Higher education in a related field preferred
• RN/LPN/MA preferred

Responsibilities

• Provide department-level leadership to ensure effective, efficient patient centered operations, exceptional patient experience, and optimized access to quality care.
• Lead, implement, monitor, and evaluate patient experience initiatives and best practices including staff/patient rounding, AIDET observations, patient service recovery, etc.
• Carry out supervisory responsibilities for Medical Assistants and staff. Supervise the Medical Assistants, and other non-clinical support staff. Responsibilities may include assisting the site manager in planning, assigning, and directing work, appraising performance, addressing complaints, and resolving problems.
• Assist in onboarding new employees; training & coaching them in core position competencies to ensure successful orientation, as well as assessing and performing ongoing training.
• Maintain SDS sheets and emergency kits, reviews lab invoices, completes supply ordering and inventory, and monitor equipment servicing and maintenance based off clinic needs and budgetary goals.
• Maintain compliance with Personnel policies and procedures.

Benefits

• 20 days PTO (starting day one!)
• 8 paid holidays
• Medical, Dental, Vision & Pet Insurance
• 401(k) with up to 5% employer match
• Company-paid life insurance
• Short- & long-term disability coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED