Medical Billing Specialist (D)

CPa Medical Billing • East Haven, CT

22h

About The Position

CPA Medical Billing is growing — and we’re looking for experienced Medical Billing Specialists who know how to navigate payers, resolve claims efficiently, and help ensure providers are paid accurately and on time. In this role, you won’t just “work accounts” — you’ll play a critical part in the revenue cycle and directly support the financial health of the practices we serve. If you thrive in a fast-paced environment, enjoy solving claim challenges, and take pride in getting accounts across the finish line, we’d love to connect with you.

Requirements

• Minimum 2 years of full-time medical billing experience
• Available Monday–Friday, 8:00 AM–6:00 PM (40 hours/week)
• Strong independent work ethic in a high-volume environment
• Excellent organizational and communication skills
• High attention to detail and accountability

Nice To Haves

• Experience with eCW (eClinicalWorks) preferred
• Completion of a medical billing/coding program or certification strongly preferred

Responsibilities

• Research & Account Resolution
• Work aged AR by payer, prioritizing accounts nearing timely filing limits
• Resolve rejections (1–90 days old) and rebill promptly
• Verify eligibility via payer portals and phone outreach
• Update all related patient accounts and rebill accordingly
• Contact guarantors to confirm coverage and process self-pay accounts
• Investigate and resolve credit balances
• Review and release appropriate held claims
• Appeals Management
• Initiate payer-specific appeals
• Track appeals through resolution
• Maintain detailed documentation on all actions taken
• Accountability & Reporting
• Document all activity thoroughly
• Provide status updates and reports as requested
• Meet or exceed productivity and quality goals
• Escalate payer/system issues to management promptly
• Collaboration & Growth
• Support teammates and share knowledge
• Participate in training and cross-training
• Work closely with coding staff to resolve claim issues
• Follow all payer guidelines and company protocols

Benefits

• Full suite of benefits for qualifying candidates - medical, dental, vision, 401K, HSA, PTO
• Supportive team environment
• Opportunity for professional development
• Meaningful work that directly impacts provider success

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed