Medical Case Manager

Palmetto Community Care•North Charleston, SC

9d•Onsite

About The Position

As a Medical Case Manager (MCM) at Palmetto Community Care, you will play a vital role in providing comprehensive case management services to individuals living with HIV/AIDS in Charleston, Berkeley, and Dorchester counties. Your primary responsibility will be to assess clients' needs and secure appropriate services to enhance their quality of life. You will work within the SC Ryan White Part B Medical Case Management guidelines, ensuring that clients receive effective and compassionate care tailored to their unique circumstances. Medical Case Managers frequently perform the following duties: Arrange services that link clients with primary medical care, psychosocial services, benefits, and other supportive services through: Intake and initial assessment of services needed as follow-up Development of a comprehensive, individualized action plan Coordination and linkage of services required to implement the plan Monitoring to assess the efficiency of the plan, to include home visits when necessary Review and reevaluate service plans on a regular basis Enroll and recertify clients in SCADAP (AIDS Drugs Assistance Program) Provide ongoing support and information, including prevention and applicable education regarding living with HIV. Provide referral and coordination with public or private programs Provide timely and confidential documentation of all case management activities Attend inter-disciplinary meetings and agency staff meetings Assist clients in obtaining HOPWA(Housing Opportunities for People With HIV/AIDS) services. This includes rental/mortgage/utility assistance upon client's request. This position offers the opportunity to make a significant impact by advocating for and supporting those in need within your community.

Requirements

To excel as a Medical Case Manager (MCM) at Palmetto Community Care, a comfort level when working with HIV-positive individuals.
Exceptional interpersonal skills are crucial, as well as proficiency in both written and oral communication to advocate for clients clearly and compassionately.
You will need solid problem-solving abilities to address a diverse range of medical, socio-economic, and psychosocial challenges faced by clients.
Creating an atmosphere of trust and mutual respect is imperative for fostering meaningful relationships.
Additionally, strong documentation skills and proficiency in Microsoft Office Suite and database systems are required to maintain accurate records.
A bachelor's degree in social services, or a related field is required.

Nice To Haves

Ability to speak and understand Spanish is highly desirable.

Responsibilities

Arrange services that link clients with primary medical care, psychosocial services, benefits, and other supportive services through:
Intake and initial assessment of services needed as follow-up
Development of a comprehensive, individualized action plan
Coordination and linkage of services required to implement the plan
Monitoring to assess the efficiency of the plan, to include home visits when necessary
Review and reevaluate service plans on a regular basis
Enroll and recertify clients in SCADAP (AIDS Drugs Assistance Program)
Provide ongoing support and information, including prevention and applicable education regarding living with HIV.
Provide referral and coordination with public or private programs
Provide timely and confidential documentation of all case management activities
Attend inter-disciplinary meetings and agency staff meetings
Assist clients in obtaining HOPWA(Housing Opportunities for People With HIV/AIDS) services. This includes rental/mortgage/utility assistance upon client's request.