About the position
Looking to start the new year with new opportunities? WORK REMOTELY for an established call center focused on treating our consumers with dignity and respect. Please note – while this position is remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, or South Dakota to be considered. RevCycle has been in business for over 30 years with an average staff tenure of 7 years. Our people centric business model focuses on strong client and patient solutions which accomplish win-win outcomes. What to expect as a medical collection's representative: In this position you will contact consumers with past due medical bills and help them to find a resolution. Individuals who are successful in this role enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. They find motivation in continuous improvement allowing them to take full advantage of our UNLIMITED earning potential!
Responsibilities
- Contact consumers with past due medical bills to help them find a resolution.
- Negotiate acceptable payment arrangements for both parties.
- Maintain a high level of communication and professionalism.
- Self-manage in a remote office environment.
- Attend scheduled training sessions without absences.
Requirements
- Previously demonstrated experience working with customers to successfully resolve challenging situations.
- Highly developed, professional communication skills suitable for conflict resolution.
- Ability to self-manage in a remote office when working from home.
- Attendance when scheduled is a must; no absences allowed during training.
- Remote employees must have a private workspace and fast, reliable internet.
Nice-to-haves
- Experience in medical or other bill collection.
Benefits
- Paid Medical insurance with personalized assistance to select from qualified options.
- Additional options for Dental/Vision, paid short-term disability, and life insurance benefits.
- Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits beginning within month three of employment.
- 401K with company profit-sharing through an annual discretionary bonus.
- Exclusive employee discount program through Access Perks.
