Medical Collections Representative

GetixHealth • Manitowoc, WI

4d • $16

About The Position

As a Medical Billing and Collections Representative, you will play a crucial role in managing delinquent medical accounts and ensuring timely resolution. Your responsibilities will include helping patients with payment arrangements, addressing account disputes, and collaborating with insurance companies for re-billing. You will also perform skip tracing to locate missing payments. A professional, respectful demeanor is essential when interacting with patients and colleagues.

Requirements

• Strong communication and organizational skills.
• Ability to work independently and meet goals.
• Previous collections or customer service experience preferred.
• Ability to handle over 100 calls per day.

Nice To Haves

• Experience with medical billing software is a plus.
• Bilingual in Spanish Preferred

Responsibilities

• Manage and resolve overdue medical accounts.
• Assist patients with payment arrangements and disputes.
• Re-bill insurance companies as needed.
• Maintain accurate account records.
• Collaborate with billing teams and insurance companies.

Benefits

• Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.
• Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
• 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
• Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
• Flexible Benefits: Customize your benefits package to fit your personal and family needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees