Medical Coordination Assistant - Day Shift

Illumination Health + Home•Orange County, CA

3d•$22 - $24

About The Position

“Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated to disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services, and children's and family programs. IF currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County, and the Inland Empire. Job Description The Medical Coordination Assistant is responsible for assisting the providers in providing care to their patients. Their duties include performing basic technical, administrative, and clerical support services. The pay range for this position is $21.50 - $24.00 per hour, depending on experience. This position also qualifies for a $1.50 swing shift differential and a $3 graveyard shift differential . This position is full-time and primarily scheduled for 3:00pm to 11:30pm . As a floater role , schedule, assigned workdays, days off, and work locations may change to meet operation and staffing needs.

Requirements

Associate’s degree in a medical field or a Valid California Certifying Board for Medical Assistants certificate
2+ years of working in the healthcare field
Strong verbal and written skills
Superior customer service skills
High level of professionalism

Nice To Haves

Bilingual in English and Spanish.
Certification (CMA, RMA, CCMA, EMT)

Responsibilities

Perform initial intakes to ensure proper client discharge from the hospital with all appropriate needs for the continuation of care and document all findings.
Assess the medical and mental health status of clients upon arrival by conducting head-to-toe assessments, checking vitals, determining insurance status, making follow-up appointments with clients’ doctors, and picking up/filling prescriptions as needed.
Conduct morning, afternoon, and evening checks for all assigned clients to observe wellbeing, ensuring there is no change in medical conditions since hospital discharge.
Link clients to medical services when necessary (insurance, PCP, specialists, referrals)
Coordinate home health visits (if needed) and follow-up MD appointments.
Promote health literacy by providing patient education about clients’ illnesses, medications, preventative measures, treatment management, and overall general health with the supervision of the Medical Coordinator.
Exit clients by providing clients with an Exit Report that includes a list of current medications, future MD appointments, insurance information, and other applicable medical information.
Arrange transportation for clients to and from medical appointments if needed to advocate for client needs.
Report emergencies to the Supervisor/Manager and document incident
Seek a proper level of care to assess and treat a medical complication
Initiate medical response system when appropriate
Support client recuperation by providing necessary items and space needed to rehabilitate and assisting with the upkeep of the facility.
Enter client information and case notes into KIPU and other documentation systems.
Complete and update Medication, Vitals, and/or Diabetic logs
Perform administrative tasks such as answering phones and filing paperwork
Maintain proper inventory of medical supplies and medications.
Maintain confidentiality by HIPAA guidelines and DHS standards.
Provide clients with proper compliance forms upon admission to maintain client compliance with program rules.
Provide care utilizing infection control measures that protect both the staff and the client according to OSHA standards.
Conduct medication reconciliation and ensure proper disposal and pickup of bio-medical/pharmaceutical waste.
Maintain a safe work environment by ensuring the cleanliness of the med room, wound care room, and med storage room.
Ensure medical equipment remains in operating condition.

Benefits

Medical Insurance funded up to 91% by Illumination Foundation (Kaiser and Blue Shield), depending on the plan
Dental and Vision Insurance
Life, AD&D, and LTD Insurance funded 100% by Illumination Foundation
Employee Assistance Program
Professional Development Reimbursement
401K with Company Matching
10 days vacation PTO/year
6 days sick PTO/year
10 days holiday PTO/year
Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans