Medical Director - Population Health

CVS Health

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Oak Street Health, a CVS Health company, is committed to delivering high-quality care to older adults on Medicare, particularly in underserved communities. We focus on the kind of healthcare you'd want for your own family—personalized, accessible, and effective. Our mission is to rebuild healthcare around wellness and positive outcomes, not volume. Through dedicated care teams, we take the time to understand each patient and provide the support they need to live healthier, fuller lives. We emphasize value-based care, especially full-risk/capitated models, and leverage care management strategies to improve clinical and financial outcomes. The Medical Director, Population Health will report to the Senior Medical Director, Population Health - Complex Patient Care and will play a pivotal role in shaping and guiding our clinical programs for patients who are at greatest risk for poor outcomes due to chronic conditions, behavioral health challenges, and social barriers to care. This clinician leader will design, implement, and continually improve the systems and strategies that help Oak Street clinicians care for our most complex patients—those whose health is influenced by overlapping medical, psychological, and social factors. The role spans clinical innovation, data-informed program design, and collaborative leadership to ensure every complex patient receives coordinated, compassionate, and effective care. The Medical Director will work cross-functionally with operations, analytics, technology, and regional care teams to create an integrated approach that improves outcomes, prevents avoidable hospitalizations, and helps patients achieve their fullest health potential.

Requirements

• Authorization to work in the U.S.
• M.D., D.O., APN, or PA with active clinical license and board certification in Internal Medicine, Family Medicine, Preventive Medicine, or Geriatrics.
• Demonstrated experience leading programs or teams focused on complex or high-risk patient populations.
• Strong familiarity with managed care, value-based reimbursement, and population health management.
• Proven ability to analyze and apply data to guide program improvement and measure clinical outcomes.
• Exceptional collaboration and communication skills, with the ability to influence across disciplines and functions.

Nice To Haves

• Advanced training or degrees (e.g., Fellowship, MPH, MBA) and/or experience in management consulting preferred.

Responsibilities

• Lead Clinical Strategy for Complex Care
• Provide clinical direction for Oak Street programs focused on patients with significant medical complexity, behavioral health conditions, or unmet social needs.
• Develop and refine methods for identifying and stratifying complex patients using data analytics, clinical insight, and social risk assessment.
• Guide the design and rollout of interventions that address the full spectrum of patient needs, from medical management to social supports and caregiver engagement.
• Ensure that care models are evidence-based, equitable, and aligned with Oak Street’s mission to deliver high-quality, outcomes-driven primary care.
• Advance Integrated and Coordinated Care
• Strengthen communication and collaboration across primary care, specialty care, behavioral health, and community-based services.
• Build processes that support optimal transitions of care—particularly from hospital to home—to improve health outcomes and decrease readmissions.
• Partner with care management, pharmacy, and social work teams to ensure each complex patient has a personalized and well-coordinated care plan.
• Drive Organizational Strategy and Innovation
• Collaborate with Population Health and Clinical leaders to develop the long-term vision for complex patient management across the enterprise.
• Work closely with Oak Street’s Product and Technology teams to enhance digital tools that support clinical decision-making and care team workflows.
• Use data to evaluate program performance, identify improvement opportunities, and drive rapid-cycle innovation.
• Serve as a thought leader and internal consultant on complex care strategy, representing Oak Street’s approach within and beyond the organization.
• Foster Culture and Leadership Excellence
• Model Oak Street’s culture of optimism, teamwork, and continuous improvement.
• Mentor clinicians and team members to build expertise in caring for patients with complex needs.
• Champion a patient-first mindset that values compassion, accountability, and clinical excellence.
• Clinical Practice
• Maintain a direct connection to patient care by practicing in an Oak Street Health Center 2 days per week, ensuring firsthand insight into patient and team experiences.

Benefits

• Competitive benefits: paid vacation, 401K match, health, vision, and dental coverage
• Leadership development and continuing education stipends
• Opportunities for advancement in a rapidly growing organization
• Flexible work environments and newly opened centers nationwide
• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree