Medical Equipment Delivery Driver Service Technician

NORTHWEST RESPIRATORY SERVICES LLC•Madison, WI

4d•$23 - $25

About The Position

Northwest Respiratory Services seeks a Medical Equipment Delivery Driver to join our team. This person is the face of the company for our customers, providing empathetic and highly accurate communication in support of their health and quality of life. You will educate patients on the use of their equipment, troubleshoot issues, check-in with patients to ensure proper and safe use of their equipment, and build trust with our customers through regular face-to-face interactions. A Day in the Life: Safley transport, deliver, and set up a variety of DME equipment, including oxygen tanks, and related products to patients' homes and healthcare facilities such as Skilled Nursing Facilities and Assisted Livings. Provide top of the line, friendly customer service to all our patients, and facility partners. Adhere to all safety procedures for transporting and handling oxygen and medical equipment. Effectively manage your delivery route and schedule to meet service goals and ensure timely delivery of equipment and oxygen. Assist with customer equipment problems and complaints in a timely and professional manner. Provide clear and concise instructions to patients and caregivers on the proper use and care of their equipment, as well as provide basic set up guidance and placement of said equipment. The candidate for this position MUST be willing to travel and train offsite to start. This individual will receive training in our headquarters in Eagan, MN Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value. Northwest Respiratory Services is an EO Employer – M/F/Vets/Disabled

Requirements

Current state issued driver’s license.
Class C CDL with Tanker and Hazmat endorsements preferred but we can help you get the required endorsements needed for this position
The candidate for this position MUST be willing to travel and train offsite to start. This individual will receive training in our headquarters in Eagan, MN
Acceptable criminal background check and motor vehicle record check
Pass a mandated drug test, a physical capability test, and DOT Physical
Strong interpersonal skills and customer service skills
A desire to work with the community and help others enjoy a better quality of life
Dedication to our mission that includes caring for our customers with the highest standard of compassion, integrity, and care

Responsibilities

Safley transport, deliver, and set up a variety of DME equipment, including oxygen tanks, and related products to patients' homes and healthcare facilities such as Skilled Nursing Facilities and Assisted Livings.
Provide top of the line, friendly customer service to all our patients, and facility partners.
Adhere to all safety procedures for transporting and handling oxygen and medical equipment.
Effectively manage your delivery route and schedule to meet service goals and ensure timely delivery of equipment and oxygen.
Assist with customer equipment problems and complaints in a timely and professional manner.
Provide clear and concise instructions to patients and caregivers on the proper use and care of their equipment, as well as provide basic set up guidance and placement of said equipment.