Medical Front Office Coordinator

Radiation Billing Solutions Inc•Anchorage, AK

7h•Onsite

About The Position

Anchorage Radiation Oncology Center is seeking a dedicated, service-oriented, and compassionate Medical Front Office Coordinator to join our close-knit Integrative Services and Navigation team. This is a wonderful opportunity to build meaningful relationships with staff and patients, while delivering exceptional care to our community in a collaborative team environment. We prioritize work-life balance, ensuring a fulfilling professional experience for our team members. As a Medical Front Office Coordinator, you will serve as the primary point of contact between providers and patients. Your role will involve providing empathetic support to individuals facing a cancer diagnosis, as you will be interacting regularly with patients and their families, their referring healthcare offices and their integrative providers on the team to ensure a seamless and supportive experience for all. At our center, we believe in caring for our team as well as our patients. We offer a healthy work-life balance so you can thrive both personally and professionally. We are looking for someone who brings a positive, friendly attitude and a genuine passion for patient care, as well as the ability to work effectively in a fast-paced, team-oriented environment.

Requirements

Outstanding verbal and written communication
Caring and confident demeanor
Excellent organizational and time management skills
Strong problem-solving abilities
Customer-focused with a commitment to service excellence
Skilled in building positive working relationships and fostering collaboration
Highly self-motivated with a proactive work ethic
Adaptable and responsive to change
Punctuality
High School Diploma (or equivalent)
Minimum of two years of experience in medical office preferred
Proficient in keyboarding and administrative tasks, including strong spelling, proofreading, and grammar skills
Proficient in Microsoft Office Suite
Experience working inside Epic and/or other electronic health record databases
Ability to lift/carry up to 25 pounds.
Ability to sit/stand for long periods of time.
Capable of managing multiple tasks simultaneously and performing effectively in a fast-paced environment
Good manual dexterity with the ability to perform repetitive hand/wrist motions.
Requires mastery of complex language, comprehension, reasoning, and analytical skills typically found in mid to high-level work.
Typical clinical environment
Moderate noise levels

Responsibilities

Support Integrative Services team providers in delivering patient care within a collaborative care team model
Schedule/reschedule appointments for patients at the Anchorage office
Work within each provider’s schedule across different locations and track data on their patient visits
Independently obtain and organize necessary medical records for patient charts
Ensure smooth appointment flow and maintain daily schedule organization
Manage patient calls and follow-up communications
Communicating with staff members at our other locations as necessary
Complete environmental service tasks as needed
Work recall task list for patient follow ups
Organize incoming and outgoing faxes
Other duties as assigned to support the director and team