Medical Front Office

Cardiac Solutions•All, AZ

1d•Onsite

About The Position

Leading cardiology group in the West Valley is expanding and looking to add valuable and skilled team members to our comprehensive and long-standing Practice. Cardiac Solutions provides a personalized, team-oriented approach to patient care by promoting wellness through education, innovation, and technology. We offer intensive educational opportunities for patients through our disease management clinics and employ a multidisciplinary approach. All team members play a vital role in providing our patients with tailored care and support services. Our focus helps to prevent the progression of heart disease and minimize hospital admissions for our patients. Competitive wages Uniform/Scrub Allowance Monday – Friday for most positions 7 Company Paid Holidays Employee Medical coverage option as low as $25.00 per paycheck Dental & Vision Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental 401(k) retirement plan Paid Time Off Paid Sick Time Employee Assistance & Discount Programs Available to full-time, regular employees - Restrictions may apply POSITION SUMMARY: This Front Office Representative is responsible for maintaining exceptional customer service while efficiently checking patients in and out of the office to include scheduling, rescheduling and cancelations of all office appointments as needed. The front office team will collect patient copays including balances owed, complete orders, remove flags and work assigned task buckets. This position is required to travel and rotate to any or all of Cardiac Solutions office locations.

Requirements

Knowledge of Microsoft Office products.
Knowledge of HIPAA regulations.
Knowledge of medical insurances.
Skill in working with an EMR system, athenaPractice preferred.
Ability to work in a fast-paced environment and work well under pressure.
Ability to provide quality patient care and customer service.
Ability to use mental math, work with currency and make change.
High School Diploma or equivalent required.
Excellent computer skills
Detail oriented.
Excellent verbal and written communication skills.
Excellent customer service skills.

Nice To Haves

6-months medical front office experience preferred
Medical terminology helpful.

Responsibilities

Promptly greets and acknowledges patients.
Use EMR system to check patients in and out in for their scheduled appointment.
Review and update patient information to ensure patient profile is always up to date.
Scan in all necessary insurance cards, ID’s, and any paperwork, if applicable.
Obtain Patient Photos when needed
Collect co-pays and/or balances and document patients financial and appointment notes accurately in the system.
Communicate with internal departments regarding any changes in patient information.
Sign in/out cash boxes at beginning and end of work shift.
Settle cash boxes and credit card machine for individual cash drawers.
Activate patients in the portal.
Work assigned daily tasks.
Utilize office opening and closing procedures to open and close office daily.
Other duties as assigned per the need of the organization and within scope of position.

Benefits

Competitive wages
Uniform/Scrub Allowance
Monday – Friday for most positions
7 Company Paid Holidays
Employee Medical coverage option as low as $25.00 per paycheck
Dental & Vision
Supplemental coverage options to include Life/AD&D, Short-Term, Long-Term, Critical Illness, Hospital, Accidental
401(k) retirement plan
Paid Time Off
Paid Sick Time
Employee Assistance & Discount Programs