We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: Responsibilities And Duties: - 55% Critical thinking, academic theory, facilitation/leadership abilities, and advanced customer service skills. Examples include but are not limited to: The performance of complex analysis of all body fluids and tissues. Determining the reliability of all analytic data before releasing as patient measurement for diagnosis and treatment. Interpreting information to make judgmental decisions and troubleshooting technical procedure and instruments. Utilizing knowledge of medical correlation of data, laboratory parameters, physiologic factors, medication effects, and specific medical treatments to assess the validity of laboratory data. Using appropriate testing techniques to evaluate new testing methodologies and practices. Demonstrating safety and infection control practices. Assist in gathering test data for evaluation of new methods and installation of equipment. - 15% Customer service to clinicians and clients. Must be comfortable and professional on the telephone, able to communicate with physician office staff, clinical staff, and all laboratory associates. Must be able to communicate with patients and their families, using service recovery when necessary. - 20% Quality assurance functions and equipment maintenance functions. Performs quality control checks on each procedure, equipment, reagents, stains, etc. Documents and interprets all QC data used by technologists to determine validity of patient results and verify instrument performance. Documents and reviews maintenance logs to assure optimum system performance, guaranteeing valid data and eliminating costly, time-consuming equipment failures. - 5% Continuing Education and Competencies. Remains current in field. Trains new employees and students. Maintains competencies, mandatory educational requirements (ACE). - 5% Miscellaneous duties. Performs miscellaneous duties as assigned. COMPLETION OF RESPONSIBILITIES AND DUTIESWITH PERCENT
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree