Medical Office Receptionist – Adult Care – Full-Time, Days

Texas Health Resources • Grapevine, TX

18h • Onsite

About The Position

Medical Office Receptionist
Fast-paced, high-volume clinic is looking for top skilled Medical Office Receptionist
Work location: 3801 William D Tate - Suite 840 Grapevine, TX 76051
Work hours: Full Time, 40 hours weekly; Monday - Friday (715am-5pm) NOTE: Must be flexible with hours based on clinic needs
Clinic Highlights:
Career Growth Opportunities
Great Learning Environment
Fast-paced, high volume inbound/outbound calls

Requirements

• High School Diploma or equivalent (REQUIRED)

Nice To Haves

• Six months healthcare experience in a Clinical Setting or Customer Service experience in a Clinical Setting or Office Environment (PREFERRED)

Responsibilities

• Delivers care to patients utilizing the Medical Office Receptionist Process
• Under direct supervision, performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answers phone calls and directs them appropriately.
• Schedules appointments according to office guideline.
• Obtains accurate patient and insurance information, collecting copays and deductible amounts.
• Copies/scans patient access related hard copy materials (e.g., ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.
• Prepares charts for patient appointments making sure all necessary information is complete.
• Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments.
• Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirms next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment.
• Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications.
• Performs other duties as assigned.

Benefits

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED