About The Position

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work® , and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. The Medical Only Claim Representative manages a designated caseload of Nevada workers’ compensation medical-only claims for a multi‑account desk. This role focuses on accurate, timely, and compliant claim handling, ensuring strong documentation, customer service, and file progression. This position may support career development toward an intermediate-level adjusting role. This is a true workers’ compensation adjuster position responsible for managing claims—not an HR or consulting role.

Requirements

  • NV Adjuster License (or the ability to obtain within 90 days of hire)
  • Associate Degree or two (2) years of related business experience
  • Strong organizational skills and the ability to manage multiple tasks and deadlines
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Effective written and verbal communication skills
  • Ability to maintain accurate, timely documentation and purposeful file movement

Nice To Haves

  • Knowledge of medical terminology
  • Prior experience in workers’ compensation or claims administration
  • Industry certifications or CEU credits supporting licensure
  • Experience supporting multi‑account claims desks
  • Strong detail orientation and time-management skills
  • Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Responsibilities

  • Set up and manage Nevada medical-only workers’ compensation claims in accordance with corporate claim standards and statutory requirements.
  • Establish reserves and/or provide reserve recommendations within assigned authority levels under supervision.
  • Review, approve, and negotiate medical and miscellaneous invoices related to assigned claims.
  • Request, track, and monitor medical treatment to ensure timely and appropriate care.
  • Maintain accurate and timely claim documentation, including detailed log notes and diary management.
  • Summarize medical records and correspondence and ensure documentation is properly filed.
  • Participate in claim reviews and collaborate with client service teams.
  • Close claim files when appropriate and retrieve/return closed files to storage as needed.
  • Maintain compliance with Nevada regulations, corporate Best Practices, and client-specific handling instructions.

Benefits

  • 4 weeks (Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Comprehensive benefits : Medical, Dental, Vision, Life, and Disability Insurance
  • Retirement plans : 401(k) and Employee Stock Ownership Plan (ESOP)
  • Career growth : Internal training and advancement opportunities
  • Culture : A supportive, team-based work environment
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