Medical Receptionist Float- Patient Centered Medical Home

Nashville General Hospital•Nashville, TN

13d

About The Position

Job Duties Correctly schedule patients by utilizing the computer-generated data prompts. Cross trained to pre-register, register and, log in and log out patients. Conduct residency and insurance screens on patients and advises the patient as to the assigned care source (i.e., their PCP, etc.) so that the appropriate referral can be made. Correctly enter and appropriately update patient information via computer profiles. Communicate with third party reimbursement agents to verify eligibility. Complete referral form on a daily basis and ensures clinical information for specialty appointment s is received prior to patient arrival. Fully understand provider schedules and follow provider template guidelines. Overbook provider schedules per provider request in a manner that minimizes patient wait times. Manage physician's schedule so that there are an appropriate number of patients given within the allotted clinic time. Correctly attach required medical record forms to medical records of new patients. Accurately and efficiently process physicians' orders when required. Correctly enter/schedule special tests, labs, x-rays, etc. via computer and/or designated process; document appropriately when required. Correctly process referrals and return appointments when required. Education High School Diploma (Equivalent)

Requirements

High School Diploma (Equivalent)
Knowledge of hospital and department Mission, Vision and Values as well as policies and procedures, patient interface procedures and the ability to operate technical equipment as acquired through orientation.

Nice To Haves

Prior medical receptionist experience and training course work is preferred.

Responsibilities

Correctly schedule patients by utilizing the computer-generated data prompts.
Cross train to pre-register, register and, log in and log out patients.
Conduct residency and insurance screens on patients and advises the patient as to the assigned care source (i.e., their PCP, etc.) so that the appropriate referral can be made.
Correctly enter and appropriately update patient information via computer profiles.
Communicate with third party reimbursement agents to verify eligibility.
Complete referral form on a daily basis and ensures clinical information for specialty appointment s is received prior to patient arrival.
Fully understand provider schedules and follow provider template guidelines.
Overbook provider schedules per provider request in a manner that minimizes patient wait times.
Manage physician's schedule so that there are an appropriate number of patients given within the allotted clinic time.
Correctly attach required medical record forms to medical records of new patients.
Accurately and efficiently process physicians' orders when required.
Correctly enter/schedule special tests, labs, x-rays, etc. via computer and/or designated process; document appropriately when required.
Correctly process referrals and return appointments when required.