Medical Receptionist Orthopedics
About The Position
The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of information to patients in the waiting area. Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules Ensures positive customer service atmosphere and interactions in reception areas Oversees waiting area Answers the telephone in a pleasant and helpful manner Coordinate patient movement, reports problems or irregularities Working knowledge of multi-line phones Working knowledge of computers, fax/copy machines
Requirements
- High School Graduate/GED
- Basic computer skills Outlook, Windows-based and Google Suites based programs
Nice To Haves
- Previous medical office and/or insurance experience
- Bi-lingual skills
Responsibilities
- greeting, registering and scheduling patient appointments
- verifying insurance eligibility and benefits
- collects co-payments and obtains routine financial information from various sources to obtain payment plan arrangements and Medicare coverage
- answers the phone and acts as a primary source of information to patients in the waiting area
- Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
- Ensures positive customer service atmosphere and interactions in reception areas
- Oversees waiting area
- Answers the telephone in a pleasant and helpful manner
- Coordinate patient movement, reports problems or irregularities
- Working knowledge of multi-line phones
- Working knowledge of computers, fax/copy machines
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
