Medical Receptionist (Panorama City)

EL PROYECTO DEL BARRIO INCLos Angeles, CA
2d$22 - $31Onsite

About The Position

This position will greet patients, answer phones, schedule appointments, and perform other front desk activities.

Requirements

  • Knowledge of administrative support processes and procedures.
  • Knowledge of basic medical terminology.
  • High level of professionalism, customer service, and interpersonal skills.
  • Strong computer skills in Microsoft Office and eClinicWorks (eCW) or similar.
  • Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality.
  • Ability to type accurately and efficiently.
  • Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
  • Ability to pleasantly and effectively represent the organization.
  • High school diploma or equivalent OR a combination of education and related work experience.
  • 0 to 1 year of related experience.
  • Must provide proof of required vaccinations by federal, state, and local funding sources.
  • Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance.
  • Walking, talking, sitting, bending, stooping, and lifting up to 10 pounds; hand and wrist dexterity to utilize a computer.

Nice To Haves

  • Associate’s degree or equivalent OR a combination of education and related work experience preferred.
  • Bilingual (English/Spanish) preferred.
  • BLS/CPR certification preferred.

Responsibilities

  • Greet medical clinic patients upon arrival, collect necessary information, and get patients checked in.
  • Receive phone calls and screen and direct calls.
  • Schedule appointments, coordinate with staff, facilitate appointment cancellations, and reschedule requests.
  • Verify patient insurance information.
  • Make appointment reminder phone calls.
  • Complete medical clinic front office administrative tasks.
  • Order and maintain front desk supplies.
  • File documents and follow record retention policies.
  • Perform other duties as assigned.

Benefits

  • El Proyecto will reimburse employees for their mileage at the current rate set by the Internal Revenue Service.
  • To receive mileage reimbursement, the employee must log their mileage and submit the mileage expense report to their Appropriate Administrator.
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