Medical Receptionist Sarasota FL

HEALTHCARE RECRUITMENT COUNSELORS•Lake Sarasota, FL

19h•$17 - $20•Onsite

About The Position

We are looking for a Medical Receptionist to join our medical practice full-time in Sarasota, FL. This role serves as a primary point of contact for patients, ensuring accurate appointment scheduling and a positive first impression of our organization. The ideal candidate is organized, professional, and committed to providing exceptional patient service in a healthcare environment. Must have exceptional customer service and interpersonal skills, strong attention to detail and accuracy, and time management and organizational skills.

Requirements

Must reside within 30 minutes or less from the office.
Basic computer proficiency and ability to learn EHR systems

Nice To Haves

Experience in a multi-provider outpatient medical practice preferred
Knowledge of medical terminology and insurance verification

Responsibilities

Schedule, confirm, reschedule, and cancel patient appointments with accuracy and efficiency
Answer incoming calls and electronic scheduling requests in a courteous and patient-focused manner
Verify patient demographics, and appointment requirements
Provide patients with clear instructions regarding appointment preparation, arrival times, and office policies
Follow provider scheduling templates and access guidelines
Monitor cancellations, waitlists, and open appointment slots to maximize provider availability
Coordinate scheduling
Communicate schedule changes and urgent needs to clinical and administrative staff
Accurately enter and maintain scheduling data in the EHR and scheduling systems
Maintain strict confidentiality and comply with HIPAA and our policies
Adhere to established workflows, customer service standards, and documentation requirements
Serve as a welcoming and professional representative of our group
Assist with routine patient questions and escalate concerns as appropriate
Support our mission of delivering compassionate, high-quality care