MEDICAL RECORDS CLERK AND PRIOR AUTHORIZATION SPECIALIST

Primary Care Associates of Appleton•Appleton, WI

8d•Onsite

About The Position

The Medical Records Clerk and Prior Authorization Specialist is responsible for scanning of medical records, calling for prior authorizations, scheduling patient exams, assisting patients as needed and all the duties pertaining to the Medical Records department.

Requirements

High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
Proficiency utilizing computer including Microsoft Office Suite applications.
Competent typing skills.
Must have successfully completed a medical terminology course.
Pleasant and effective telephone communication skills.
Ability to work well with all customers and staff of Primary Care Associates and handle stressful situations maturely.
Ability to multitask and prioritize work load.
Able to work under pressure and in a fast pace environment.
Must be an excellent team player.
Must be detail oriented.

Responsibilities

Performs prior authorization for CT, ultrasound and echocardiogram exams performed at Primary Care Associates.
Schedules CT, ultrasound and echocardiogram exams.
Schedules lab, Holter and EKG appointments when needed to correlate with exam appointment.
Staffs the ancillary desk on a rotating basis.
Monitors status board and coffee bar when at the ancillary desk, helping patients when the need arises.
Assists patients with My Chart.
Attends regularly scheduled department meetings.
Understands and performs scanning of outside reports into EPIC.
Assists with medical records duties such as scanning, filing, and vacation coverage.
Works independently with the ability to exercise sound judgment when making decisions.
Maintains a safe and hygienic work environment.
Pulls and deliver charts to the appropriate area as requested.
Assists other departments and patients with medical records requests.
Prepares record requests for contracted copying service.
Prepares new patient medical charts when necessary.
Completes daily mail rounds.
Answers the telephone and takes message or routes calls to appropriate party.
Scans reports into EPIC or file in paper chart as appropriate.
Purges records.
Follows daily job duties process.
Speaks to callers, patients, physicians, other staff and anyone they interact with during their assigned work hours in a polite, courteous, understandable manner that projects Primary Care Associates interest in providing high quality customer service.
Completes assigned duties in a timely, accurate manner.
Demonstrates a team spirit through cooperative, supportive professional work relationships.
Complies with company policies and procedures.
Maintains a regular and reliable level of attendance.
Assures patient confidentiality and continuity of care according to HIPAA.
Performs other related duties as assigned by management.