Reporting - Seasonal Intern - Medical Records Clerk

CommunityCare•Tulsa, OK

1d•Onsite

About The Position

The Medical Records Clerk Intern’s primary responsibility will be to submit records requests and retrieve medical records for risk adjustment and as needed for HEDIS projects. The records clerk monitors and documents record requests and retrievals in the chase report daily. The records clerk tracks all outbound requests and inbound responses, issues, and record collection. The medical records clerk reports to the risk adjustment supervisor and is an office-based position.

Requirements

Effective communication and collaboration abilities
Excellent problem-solving and critical thinking skills.
High attention to detail
Self-motivated
Ability to maintain records and files
Ability to maintain confidentiality
Organizational skills and telephone etiquette skills
Interpersonal and human relations skills
Proficient with Adobe PDF, MS Word, and Excel
High school diploma or currently enrolled in high school (or equivalent education level).
Knowledge of modern scan/fax and printer equipment
Understanding administration processes

Nice To Haves

Medical office experience preferred

Responsibilities

Manage and track the outbound and inbound record requests
Ensures the medical records are organized, accurate, and complete
Ensuring compliance with records retention, destruction of physical records
Focus on project workflows, utilizing EHR/EMR for the retrieval of medical records
Fax record request and perform follow-up or check status on records requested. Includes updating the provider's fax and phone number
Outbound records request and processing of inbound records for risk adjustment, QI, and HEDIS teams.
Keeping the supervisor informed of problems or issues with record retrievals
Scanning and processing of inbound records that come from the mail room
Inbound record management by organizing records, combining records, and extracting records from the combined member records
Access to the provider group(s) EHR/EMR systems, such as EPIC and Cerner, pulling and organizing records
Responding to requests for records – inbound and outbound with provider groups
Request and receive medical records for ad-hoc audit projects