Medical Scheduler Needed in Bellaire area
About The Position
Job Summary Answers phones and emails, schedules, and confirms appointments, and inputs customer data into company systems. Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments. Job Duties Answer calls for patient inquiries and schedule appointments adhering to set guideline of questions, i.e., implants, age, previous films, method of payment and complete insurance information needed for verification. Work orders received. Work and maintain Special Projects to include BIRADS 0 and BIRADS 3 List, Online Appointments, and Replies to Automated Confirmations and Reschedule/Cancel Online Requests, and Dr Melillo’s schedule. Return messages from appointment voicemail, answering service, and Contact US website appointment inquires. Perform other duties as assigned; and cross-training as needed.
Requirements
- High school graduate or equivalent with 3-5 years scheduling experience in a medical office required.
- Knowledge of insurance, multi-test scheduling, front desk duties required.
- Multitask oriented.
- Bilingual (English/Spanish) required.
Responsibilities
- Answers phones and emails
- Schedules and confirms appointments
- Inputs customer data into company systems
- Organizes workflow and appointment by reading and routing correspondence
- Collecting customer information
- Managing assignments
- Answer calls for patient inquiries and schedule appointments adhering to set guideline of questions, i.e., implants, age, previous films, method of payment and complete insurance information needed for verification
- Work orders received
- Work and maintain Special Projects to include BIRADS 0 and BIRADS 3 List, Online Appointments, and Replies to Automated Confirmations and Reschedule/Cancel Online Requests, and Dr Melillo’s schedule
- Return messages from appointment voicemail, answering service, and Contact US website appointment inquires
- Perform other duties as assigned
- Cross-training as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
