Medicare Sales Represpresnetative

MVP Health Care • Schenectady, NY

1d

About The Position

This role involves setting sales appointments, recruiting attendance at group sales meetings, and responding to benefit inquiries. You will also complete online enrollment applications for MVP Medicare prospects. Additionally, you will address prospect questions, including eligibility, benefit interpretation, and cost sharing, via inbound and outbound calls, walk-in contact, and written correspondence/email.

Requirements

• Associate's degree in Marketing, Sales, Communications or related field, or equivalent combination of education & related experience.
• Licensure Requirement: NYS and CT LAH Health Insurance license is required within 4 weeks training period prior to selling.
• Successful customer service experience and relevant office experience.
• Experience in positions where adherence to strict confidentiality is required.
• Strong effective written and verbal communication skills.
• Excellent sales and customer service skills, accountability and follow through.
• Computer skills using Microsoft applications.
• Flexibility to travel and attend off site assignments.
• Demonstrated time management and project planning skills.
• Must possess good problem-solving capabilities.
• Must be self-directed, confident and sensitive to the needs of Medicare eligible populations.
• A high level of personal integrity and the ability to represent the company in a professional and courteous manner at all times.
• Outlook, Word for Windows desired and basic data entry/typing skills.
• Customer Relationship Management data system fluency desired.
• Knowledge of Excel (or comparable program) helpful.
• High level of personal integrity and the ability to represent the company in a professional and courteous manner at all times.

Nice To Haves

• Healthcare/Health Insurance experience preferred.
• Call Center experience preferred.
• Salesforce experience
• Bilingual desirable

Responsibilities

• Ensure that each prospect/enrollee understands the product benefits, policies, and procedures by providing clear, complete, and accurate information.
• Qualify each prospect according to departmental and federal guidelines and meet accessibility and quality goals, such as average speed of answer and abandonment rate.
• Document complete and accurate prospect records and processing all appointments, registrations, and request for information in CRM.
• Meet individual and team membership goals is crucial, as is following company and federal sales and marketing guidelines in all interactions with prospects.
• Other duties as assigned by leadership.

Benefits

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.
• Pay Transparency
• MVP Health Care is committed to providing competitive employee compensation and benefits packages.
• MVP adheres to pay transparency nondiscrimination principles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree