Meetings & Events Coordinator (FT)

Montage InternationalSan Diego, CA
1d$26 - $28Onsite

About The Position

The Meetings & Events Coordinator role provides crucial support to the Meetings & Events Department by giving strategic administrative support to the Directors and Managers. This role will also oversee internal functions, select small group room blocks, and assigned events as needed. The Meetings & Events Coordinator will contribute to the organization as an active business partner that is responsible for supporting the company’s goals, objectives, vision, mission and values.

Requirements

  • High school or equivalent education
  • Ability to effectively communicate with guests, management and colleagues
  • Computer proficiency and the ability to work with Microsoft Office programs
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled/mandatory training sessions and meetings is required.

Nice To Haves

  • Bachelors degree
  • Luxury hotel experience
  • Delphi, Opera, Passkey experience

Responsibilities

  • Build and assign all incoming leads (catering inbox, phone leads, cvent, etc)
  • Assist the Meetings & Events team in generating their proposals, contracts, BEOs and resumes
  • Schedule site inspections for Meetings & Events Managers
  • Conduct site inspections with comp set hotels and vendors as well as new hire orientation attendees
  • Plan and executive all internal functions based on guidance from requesting departments
  • Attend pre-convention meetings with Meetings & Events Managers as requested
  • Build and manage purchase orders for third party vendors
  • Oversee administrative management of food & beverage menus and corresponding collateral
  • Generate and distribute daily and weekly Meetings & Events reports (daily events, event postings, BEO and resume distribution, etc)
  • Attend daily BEO meeting and weekly Resume meeting to communicate pertinent event details
  • Liaise with all relevant operating departments to ensure groups and events are executed per BEO and resume instructions
  • Utilize creative problem-solving abilities to alleviate guest concerns or feedback using business acumen skills and discretion
  • Foster a cooperative work environment with all hotel departments to provide a seamless experience for all clients and guests
  • Follow established emergency procedures when handling calls of an emergency nature, in a state of natural disaster.
  • Adhere to the weekly schedule provided by direct supervisor and manage time in accordance with California labor law.
  • Provide on-site support for any group contacts for the duration of their room block or event
  • Detail BEOs and resumes for any groups and events for which they are made the point of contact
  • Oversee group billing from collecting pre-payments to sending the final invoice to the group contact
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