Member Advocate 1 (Teller) -SEASONAL -Chittenden county region
About The Position
Seasonal Employment Opportunity at Your Local Credit Union! Kick-Start Your Career in Finance This Summer Are you a student looking to gain valuable experience and earn income this summer? Join our team as a Seasonal Employee at NorthCountry Federal Credit Union and discover what it’s like to work at the heart of a dynamic financial institution! About the Position Schedule: 40 hours per week Duration: Approximately June through August (with the option of starting now on either a part time or full time basis) Location: Chittenden County Region Potential for Growth: Outstanding performers may be offered a full-time permanent position! Salary: $20/hr + (Dependent on Experience) Why Apply? Get hands-on experience in the financial industry Build your professional network and skill set Work alongside a supportive and friendly team Enhance your résumé for future career opportunities Who Should Apply? This opportunity is perfect for students seeking practical work experience and anyone curious about starting a career in finance. If you’re motivated, eager to learn, and ready to take on new challenges, we want to hear from you! Don’t miss this chance to launch your career and explore the world of banking! NorthCountry believes everyone has the right to be their true selves at work, at home, and in the community. Our goal is to ensure an inclusive environment with access to financial services where our employees and community members feel respected, valued, safe, and secure. Role: Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions. Interactions will involve account transaction processing, account opening, account closing, account research, answering member questions, and providing accurate information regarding credit union products and services.
Requirements
- One month to twelve months of similar or related experience.
- A high school education or equivalent.
- Good computer and communication skills.
Responsibilities
- Develop and maintain a clear understanding of credit union products and services to talk confidently with members about their financial needs and cross-sell appropriate solutions to meet those needs.
- Be proficient in all teller transactions, including deposits, withdrawals, transfers, loan payments (including Visa), cashier's checks, and wire transfers. Understand and apply proper procedures to open and close accounts (all share types) and be familiar with IRA rules and regulations. Become cross-trained in all vault management.
- Actively listen to members needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products. Refer problems that are beyond their authority to their supervisor along with recommendations.
- Make decisions that align with the credit union's core values while adhering to policies and procedures.
- Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
