Member Service Coordinator I
About The Position
Join Us as Member Service Coordinator I – Onsite Role | Jacksonville, FL At Crawford, every interaction represents a member we’re committed to serving. As a Member Service Coordinator I, your steady work history, customer‑focused mindset, and strong computer literacy help keep our processes running smoothly. This is your chance to be part of the One Crawford family—where teamwork, quality, and impact come together. ✨ Ready to bring your coordination skills to a team that values your contribution? Apply today and help us support those who rely on us! Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community – one claim at a time. At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We’re looking for the next generation of leaders to take this journey with us. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com [https://www.crawco.com/]. When you accept a job with Crawford, you become a part of the One Crawford family. Our total compensation plans provide each of our employees with far more than just a great salary
Requirements
- face‑to‑face customer service experience
- steady work history
- customer‑focused mindset
- strong computer literacy
- Microsoft Office knowledge
Responsibilities
- Deliver Exceptional Service: Use your face‑to‑face customer service experience to support members with professionalism and care.
- Master the Details: Manage contractor file updates through accurate phone and email communication.
- Stay Organized: Handle file maintenance, multitasking, and admin tasks with confidence.
Benefits
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
