About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Representative / Teller. This role is a great step for anyone interested in a banking career with growth opportunities.

Requirements

  • Only open to US Citizens.
  • Cash handling experiences desired.
  • Customer service or retail experience preferred.
  • Outstanding customer service skills.
  • Excellent verbal and written communication skills.
  • Good organizational skills with proven ability to multi-task.
  • Ability to recognize and resolve member issues promptly, using courtesy and tact.
  • High school diploma or equivalent required.

Responsibilities

  • Accurately process all transactions maintaining proper security and exercising good judgement.
  • Open and close member accounts.
  • Provide outstanding service, problem resolution and need-based selling.
  • Create a positive member experience every time through confidence and enthusiasm.
  • Build and retain member relationships through service quality.
  • Perform other job-related duties as assigned.

Benefits

  • PTO and paid holidays.
  • 401k with 8% company contribution after one year of employment.
  • Free confidential mental health support program with Talkspace
  • Free identify theft protection through IdentityForce
  • Tuition reimbursement.
  • Training and career growth opportunities.
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