Member Services Manager
About The Position
AO Globe Life is expanding its remote team and seeking experienced professionals who want to combine meaningful work with long-term career growth. This opportunity is well suited for individuals with backgrounds in leadership, operations, client service, or management who are looking to apply their professional experience in a flexible, remote environment. In this role, you will connect with individuals and families who have requested information about supplemental benefit programs. You will schedule virtual consultations, guide clients through available options, and provide support throughout the enrollment process while contributing to a collaborative, service-focused team. Whether you are continuing to build your career in a leadership-minded role or transitioning from a management position into a remote environment, this opportunity provides the structure and support to help you succeed. Key Responsibilities Connect with individuals who have expressed interest in learning about benefit programs Schedule and conduct virtual consultations with clients via Zoom Assess client needs and provide guidance on available supplemental benefit options Support clients throughout the enrollment process and provide follow-up assistance Maintain accurate digital documentation and client records Participate in weekly training sessions, development programs, and team collaboration Contribute insights and best practices to support overall team performance What We Offer 100% remote work environment — work from anywhere in the United States Flexible scheduling Warm leads provided — no cold calling or prospecting Weekly pay via direct deposit Full training and licensing support Monthly and quarterly performance bonuses Leadership development opportunities and advancement pathways A collaborative and service-oriented team culture Ideal Candidate Profile This opportunity is well suited for professionals who: Have experience in management, client service, operations, consulting, or leadership roles Communicate confidently in virtual environments Are highly organized and self-motivated when working remotely Enjoy helping others while contributing to team success Are comfortable using digital platforms such as Zoom and CRM tools Requirements Must be legally authorized to work in the United States Reliable internet connection Windows-based laptop or desktop computer with a functioning webcam About AO Globe Life For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental life and health benefits to working families across the United States. Our remote-first organization focuses on service, leadership development, and meaningful career opportunities for professionals nationwide. Apply Today If you are an experienced professional looking for a flexible remote career where you can apply your leadership mindset while helping families access important benefits, we encourage you to apply and learn more about joining our team.
Requirements
- Must be legally authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with a functioning webcam
Nice To Haves
- Have experience in management, client service, operations, consulting, or leadership roles
- Communicate confidently in virtual environments
- Are highly organized and self-motivated when working remotely
- Enjoy helping others while contributing to team success
- Are comfortable using digital platforms such as Zoom and CRM tools
Responsibilities
- Connect with individuals who have expressed interest in learning about benefit programs
- Schedule and conduct virtual consultations with clients via Zoom
- Assess client needs and provide guidance on available supplemental benefit options
- Support clients throughout the enrollment process and provide follow-up assistance
- Maintain accurate digital documentation and client records
- Participate in weekly training sessions, development programs, and team collaboration
- Contribute insights and best practices to support overall team performance
Benefits
- 100% remote work environment — work from anywhere in the United States
- Flexible scheduling
- Warm leads provided — no cold calling or prospecting
- Weekly pay via direct deposit
- Full training and licensing support
- Monthly and quarterly performance bonuses
- Leadership development opportunities and advancement pathways
- A collaborative and service-oriented team culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
