Membership Connector

YMCA of Middle TN • Brentwood, TN

3d • $13

About The Position

YMCA at Brentwood is Now Hiring for Membership Connector
Position Type: Part-time
Pay Range starts at $13 per hour (or more depending on experience)

Are you passionate about making connections and creating a welcoming environment? Join our team as a Membership Connector at the YMCA of Middle TN! We're looking for enthusiastic, people-loving individuals to help grow our membership and revenue while delivering top-notch customer service.

What You'll Do:
Greet and engage with potential and current members, leading tours and answering inquiries
Build relationships through active listening and personalized service
Make outbound calls and send emails to boost membership opportunities
Help members connect with our programs and services
Track and report key membership data
Promote and support our mission and Annual Giving Campaign
What You Bring:
Minimum Age: 18
Education: High school diploma or equivalent required
Experience: Sales experience preferred
A passion for serving people and a commitment to the YMCA’s core values: Caring, Honesty, Respect, and Responsibility
Strong communication and organizational skills
Ability to work flexible schedules, including evenings and weekends
Proficiency in Microsoft Office and online tools
A professional yet friendly approach
Certifications Needed:
Before your first shift: New Hire Orientation
Within two weeks: Membership Software Training
Within 30 days: CPR/First Aid/AED Certification & EAP

Ready to make an impact? Don’t let this opportunity skate by—apply today!

Requirements

• Minimum Age: 18
• Education: High school diploma or equivalent required
• A passion for serving people and a commitment to the YMCA’s core values: Caring, Honesty, Respect, and Responsibility
• Strong communication and organizational skills
• Ability to work flexible schedules, including evenings and weekends
• Proficiency in Microsoft Office and online tools
• A professional yet friendly approach
• Before your first shift: New Hire Orientation
• Within two weeks: Membership Software Training
• Within 30 days: CPR/First Aid/AED Certification & EAP

Nice To Haves

• Sales experience preferred

Responsibilities

• Greet and engage with potential and current members, leading tours and answering inquiries
• Build relationships through active listening and personalized service
• Make outbound calls and send emails to boost membership opportunities
• Help members connect with our programs and services
• Track and report key membership data
• Promote and support our mission and Annual Giving Campaign

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED