Memory Care and Operations Coordinator

Method HRM • Dallas, TX

6d

About The Position

We're hiring a Memory Care Operations Specialist to support multiple communities by strengthening memory care operations and ensuring Positive Approach to Care® principles are consistently applied in day-to-day resident care. This role focuses on training and coaching teams, supporting Memory Care leaders, reviewing key operational metrics, assisting with audits and action plans, and providing onsite support during program rollouts, leadership transitions, and survey follow-up. Ideal candidates have 2-3+ years of dementia care experience, be PAC certified or ability to obtain, experience coaching or leading frontline teams, strong communication and follow-through, comfort with basic technology, and the ability to travel primarily within driving distance of Dallas, TX, with occasional air travel. A little about us Our team of professionals caters to the needs of older adults, providing them with everything they require to enjoy their retirement. Apart from personal care, we organize cultural events, live entertainment, holiday parties, and patriotic observances to enhance the quality of life for Texas seniors. As a Memory Care and Operations Coordinator, your day-to-day responsibilities will be both enriching and impactful. You will oversee the daily operations of our memory care program, ensuring adherence to high standards of care and service. Engaging with residents and their families, you'll facilitate meaningful activities and coordinate personalized care plans, all while fostering a warm and encouraging atmosphere. You will lead a dedicated team, providing guidance and support to ensure that each resident receives the highest level of attention and empathy. Daily evaluations of program effectiveness will be crucial, as you'll implement innovative strategies to enhance the overall experience. Collaboration with fellow healthcare professionals will be essential for maintaining seamless communication and operations. Additionally, you will participate in training initiatives, ensuring that staff are well-equipped to deliver excellence in memory care. Your role will be dynamic, challenging, and deeply rewarding as you contribute to transforming lives daily.

Requirements

• A PAC Certified Independent Trainer or PAC Certified Coach designation is essential, providing a foundation for training and coaching community teams in the Positive Approach to Care® principles.
• 2-3+ years of direct experience working with individuals living with dementia in senior living, long-term care, or related environments.
• Strong leadership skills are crucial for mentoring and supporting community teams.
• An ability to analyze key community metrics, such as incidents and engagement, while effectively communicating insights to leadership will be vital in driving operational improvements.
• Strong follow-through and clear communication
• Comfort level in using basic data and technology, including Microsoft Office and online training platforms.
• A willingness to travel to various communities around Dallas, TX, is also required, making adaptability and efficiency key to your success in this role.

Responsibilities

• Oversee the daily operations of our memory care program, ensuring adherence to high standards of care and service.
• Engaging with residents and their families, you'll facilitate meaningful activities and coordinate personalized care plans, all while fostering a warm and encouraging atmosphere.
• Lead a dedicated team, providing guidance and support to ensure that each resident receives the highest level of attention and empathy.
• Daily evaluations of program effectiveness will be crucial, as you'll implement innovative strategies to enhance the overall experience.
• Collaboration with fellow healthcare professionals will be essential for maintaining seamless communication and operations.
• Participate in training initiatives, ensuring that staff are well-equipped to deliver excellence in memory care.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed