Mental Health Case Manager

Atlantic Health StrategiesNewton, MA
5d$48,000 - $55,000Onsite

About The Position

Asteroid Health is a behavioral health organization providing evidence-based mental health services across multiple levels of care, including Psychiatric Day Treatment, Intensive Outpatient Programming (IOP), General Outpatient services, and Individual Therapy. The organization also offers specialized support groups, medication management coordination, and transportation support to reduce barriers to care. Our culture is built on trauma-informed care, ethical practice, and psychological safety — for our clients and for every member of our team. The Case Manager is a key member of Asteroid Health's interdisciplinary treatment team, providing direct care coordination, case management, and client advocacy across the full continuum of mental health services. This full-time, on-site role works closely with clinicians, prescribers, and program leadership to support treatment planning, facilitate referrals, and ensure continuity of care. You'll play a meaningful role in supporting client engagement, monitoring progress toward treatment goals, and helping clients navigate the practical and clinical needs of their recovery.

Requirements

  • Bachelor's degree in Social Work, Psychology, Human Services, or a related field
  • At least 1 year of experience in case management, care coordination, discharge planning, or social services within a mental health or substance use treatment setting
  • Knowledge of trauma-informed care, motivational interviewing, and recovery-oriented practices
  • Familiarity with Massachusetts community resources, MassHealth, and the behavioral health continuum of care
  • Strong organizational, documentation, communication, and interpersonal skills
  • Ability to manage a caseload and collaborate effectively within an interdisciplinary team
  • Proficiency with electronic health records and basic office technology
  • Commitment to HIPAA, 42 CFR Part 2, and applicable Massachusetts behavioral health regulations

Nice To Haves

  • Master's degree in Social Work, Counseling, or a related field
  • Active Massachusetts licensure or licensure eligibility

Responsibilities

  • Provide comprehensive case management services to clients across Psychiatric Day Treatment, Intensive Outpatient Programming (IOP), and outpatient levels of care
  • Coordinate care among clients, families, clinicians, prescribers, and external providers to ensure continuity and quality of treatment
  • Participate in interdisciplinary treatment team meetings and contribute to individualized treatment planning
  • Assist clients with referrals and linkage to community resources, including primary care, psychiatry, housing, vocational services, and social supports
  • Support client engagement, retention, and successful transitions between levels of care and at discharge
  • Monitor client progress toward treatment goals and communicate relevant updates to the treatment team
  • Conduct care coordination activities such as appointment scheduling, follow-up outreach, and collateral communication (with appropriate releases)
  • Maintain timely, accurate, and compliant clinical documentation in accordance with agency policies, state regulations, and payer requirements
  • Support discharge planning, including aftercare coordination and relapse prevention planning
  • Advocate for clients’ clinical, social, and practical needs while promoting recovery-oriented, trauma-informed care
  • Adhere to all confidentiality, ethical, and professional standards, including HIPAA and Massachusetts regulatory requirements
  • Collaborate with program leadership to support quality improvement initiatives and program operations as needed

Benefits

  • Mission-driven work with a team that takes ethical, high-quality behavioral health care seriously
  • A supportive, collaborative environment with reflective supervision and a real investment in your professional growth
  • Ongoing training and development opportunities
  • Health and dental insurance
  • 401(k)
  • PTO and Employee Assistance Program
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service