Merch Effectiveness Coach

PepsiCo • Twinsburg, OH

1d

About The Position

We are PepsiCo Sales. We are game changers, mountain movers and history makers. We are a diverse group, spread among 200 countries and united by a shared set of values and goals. That’s why we Win with Purpose. Together, we blaze new trails, succeed, celebrate, and never settle for second best. At PepsiCo, we’re committed to performing well as individuals and in teams, to be a faster, stronger, and better company as a whole.
Are you hungry to be a part of the World’s largest portfolio of billion-dollar food and beverage brands? Now is the time to explore the opportunities of PepsiCo: what makes you unique makes us better. Pepsi Beverages United States (PBUS) is PepsiCo’s beverage manufacturing, sales and distribution operating unit in the United States. This position will be part of the North America Beverage organization.
A career at PepsiCo means working in a culture where everyone’s invited. Here, you can dare to be yourself. No matter who you are or where you’re from, you can influence the people around you and the world at large. By showing up, you’ll have the opportunity to learn, develop, and grow our unique skill sets at work. Our supportive teams can fuel your professional goals to make a global impact. Join us. Dare for Better.
The Merch Effectiveness Coach is responsible for leading and managing new hire Account Merchandisers during their training and onboarding period. The Merch Effectiveness Coach focuses on the staffing, onboarding, and performance evaluation to ensure new hires meet PepsiCo and PBNA standards and expectations within their location and/or area they support. Specifically, the Merch Effectiveness Coach will be the people leader of new-hire merchandisers during their onboarding and training period and responsible for their full onboarding experience, training, and certification.
As the manager of new-hire Merchandisers, this role will have the responsibility to interview, hire, train, certify, and manage all aspects of the performance of the new-hire Merchandising team during their onboarding and training period.

Requirements

• Ability to work a flexible schedule including early mornings, evenings and weekends (Most likely schedule is Tuesday-Saturday or Friday-Tuesday)
• Must be willing and able to lift up to 60 lbs. Periodically
• Minimum of 2 years in a merchandising, sales, or training role
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Power Point)
• Must have a valid driver's license
• This position is limited to persons with indefinite right to work in the United States
• Safe driving record strongly preferred
• Team Spirit! We are looking for someone to inspire others

Nice To Haves

• Bachelor’s degree and/or equivalent work experience (preferred)
• Leadership experience (preferred)
• Sales team experience (Preferred)
• Consumer packaged goods in a direct store delivery environment: 1 year (preferred)
• Customer relationship management experience (preferred)

Responsibilities

• Lead new-hire merchandisers until certification and completion of their onboarding and training period
• Manage the full-cycle hiring process of new-hire merchandisers by understanding turnover, forecasted hiring needs, building a talent pipeline, and managing the ADP posting process
• Facilitate the interviewing and selection process of Account Merchandiser candidates
• Collaborate with HRBPs to introduce new employees to the broader team
• Own and implement all onboarding activities for new-hire merchandisers
• Coach, lead and develop merchandisers during their onboarding and training period to support the sales organization
• Own the new hire performance management process to ensure new merchandisers are meeting key performance targets and following company policies
• Train frontline Merchandisers to utilize Pepsi Beverages United States (PBUS) processes and tools
• Implement disciplinary actions as needed, following company policies and procedures
• Conduct ‘work-withs/route rides’ with new-hire merchandisers to develop their merchandising and customer service skills
• Report in a dotted line structure to the field sales capability team to partner on the capability agenda and accountable to meet sector capability objectives
• Partner across location leadership to ensure proper support and alignment with the training and capability of merchandisers
• Setup new-hire merchandiser’s onboarding and training schedules
• Collaborate with the Sales District Leaders on the selection, development, and execution of the Peer Trainers who support and lead the training of new hire Merchandisers
• Coordinate with location peer trainers to track employee progress and provide in trade training and feedback
• Validate quality of peer trainers training during check-ins
• Apply knowledge of merchandising principles to drive productivity
• Lead the 30-day onboarding review for new-hire merchandisers, with the Sales District Leaders attending
• Lead facilitation for all virtual and in person program training offerings
• Manage project plans, communication, and sustainability processes to support learning initiatives

Benefits

• Bonus based on performance and eligibility target payout is 10% of annual salary paid out quarterly.
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement.
• Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level