Merchandising Manager

Johnson Brothers•Phoenix, AZ

17h

About The Position

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry! Merchandiser Manager is responsible for providing excellent customer service, to the internal team’s they support, and the external customers they serve. Merchandising Manager provides/assign’s personnel for the following: stocking/merchandising various products, building displays, completing store resets, for all major chains, including club stores. More importantly the Merchandising Manager is tasked with training, coaching, mentoring, and preparing the merchandising team for advancement.

Requirements

Candidate must pass criminal background and MVR.
Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.

Responsibilities

Provide excellent customer service to accounts, both internal/external
Handle escalated customer service issues.
Train, coach, and mentor team of sales merchandisers
Hold sales merchandisers accountable while also empowering them.
Oversee personnel timecards.
Manage team schedule and team performance—Responsible for weekly calendar/schedule.
Work closely with District Managers to make sure they have all the merchandising support they need.
Support sales teams, as needed, by covering routes during absences.
Reporting of daily activities—Monitor reports and communication
Weekend/Holiday work required at times.