Merchandising Services Manager

bp•Chicago, IL

11d•$106,000 - $196,000•Hybrid

About The Position

The Merchandising Services Manager is responsible for leading, training, and supporting merchandising teams to ensure consistent execution of merchandising strategies across assigned locations. This role serves as a key liaison between corporate stakeholders, field teams, clients, and vendors to drive operational excellence, brand compliance, and measurable results. Job Summary Provide clear direction, mentor, and support to teams across multiple locations. Nurture a collaborative, inclusive, and high-performance team environment. Set objectives, supervise progress, and conduct regular performance evaluations. Develop talent with sophisticated skills in digital merchandising, analytics, and innovation. Ensure pricing accuracy, compliance, and timely execution of price changes and promotions. Optimize store layouts and product placement using analytics to improve sales and enhance customer experience. Manage supplier relationships and contracts in alignment with company policies and regulatory standards. Support new store openings, remodels, and special projects with tailored merchandising solutions. Continuously improve space planning strategies to drive operational efficiency and financial results. Identify and implement process improvements and best practices. Establish and supervise innovation and operational metrics, reporting outcomes to leadership. Own the adoption of new technologies, data analytics, and automation. Collaborate with category management to develop and implement merchandise strategies. Build positive relationships with internal and external partners to achieve business objectives. Facilitate effective communication between merchandising, category management, and operations.

Requirements

Experience in merchandising, retail price book, supply chain management, or related operational roles.
People management experience is preferred.
Proven experience handling retail teams across multiple geographies.
Strong understanding of planograms execution, merchandising standards, and retail environments, including performance based metrics.
Experience negotiating with suppliers, handling wholesale contracts and vendor or client-facing relationships.
Familiarity with merchandising systems (e.g. PDI, S2K, SAP, Blue Yonder / JDA).
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Bachelor’s degree or equivalent experience in Business, Supply Chain, Retail Management, Marketing or a related field.

Responsibilities

Lead, train, and support merchandising teams.
Serve as a liaison between stakeholders, field teams, clients, and vendors.
Drive operational excellence and brand compliance.
Mentor teams across multiple locations.
Set objectives and conduct performance evaluations.
Develop talent in digital merchandising and analytics.
Ensure pricing accuracy and compliance.
Optimize store layouts and product placement.
Manage supplier relationships and contracts.
Support new store openings and remodels.
Improve space planning strategies.
Identify and implement process improvements.
Establish and supervise innovation metrics.
Own the adoption of new technologies.
Collaborate with category management.
Build relationships with internal and external partners.
Facilitate effective communication.

Benefits

This position is eligible for US Benefits – Select.
This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees).
You will also be eligible for 9 paid holidays per year and 2 personal choice holidays.
Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child.
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program.
These benefits include a pension for eligible employee.
As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability.

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