Mgr,Business Analysis (IC)

CVS Health

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Manager, Business Analysis (Individual Contributor) Oversees the implementation of information strategy and development of information products to ensure operational objectives and other strategic business initiatives are met. Responsibilities to include but limited to the following: • Attends and leads Health plan meetings for CSRA to coordinate work with internal and external business partners to meet health plan requirements and SLAs • Reviews and Approves all SCR/IIF/Change tickets for the assigned health plan • Assists, coaches, and mentors Analysts in meeting requirements set for each change request. • Responds to all Health Plan inquiries on claim and system related issues or questions. • Assignment of Change Tickets to team analyst

Requirements

• 3-5 years of Demonstrated leadership
• 3-5 years of project management experience
• 3-5 years of data interpretation and analysis experience
• Working knowledge of QXT, primarily with configuration
• Excellent verbal and written communication skills
• Demonstrated ability to effectively coordinate multiple projects simultaneously
• MS Office (Word, Access DB and Info Path etc.)
• Extensive experience with databases as well interpretation and manipulation of related data

Nice To Haves

• Claims experience
• Healthcare background
• MS SQL experience
• Remedy (Ticket Tracking) experience

Responsibilities

• Attends and leads Health plan meetings for CSRA to coordinate work with internal and external business partners to meet health plan requirements and SLAs
• Reviews and Approves all SCR/IIF/Change tickets for the assigned health plan
• Assists, coaches, and mentors Analysts in meeting requirements set for each change request.
• Responds to all Health Plan inquiries on claim and system related issues or questions.
• Assignment of Change Tickets to team analyst

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level