Mgr-Case Management

SSM Health • St. Louis, MO

22h

About The Position

It's more than a career, it's a calling. MO-SSM Health St. Mary's Hospital - St. Louis Worker Type: Regular Job Summary: Manages the daily operations for the Care Coordination department, which includes RN Case Managers, Social Workers, and administrative team members.

Requirements

• Bachelor’s degree in nursing or Masters in social work
• Five years’ experience, with two years’ progressive leadership
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication.
• Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.
• State of Work Location: Illinois Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Or Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR)
• State of Work Location: Missouri Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Missouri Division of Professional Registration Or Licensed Clinical Social Worker (LCSW) - Missouri Division of Professional Registration Or Licensed Master Social Worker (LMSW) - Missouri Division of Professional Registration
• State of Work Location: Oklahoma Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Oklahoma Board of Nursing (OBN) Or Licensed Clinical Social Worker (LCSW) - Oklahoma State Board of Licensed Social Workers Or Licensed Master's Social Worker (LMSW) - Oklahoma State Board of Licensed Social Workers
• State of Work Location: Wisconsin Registered Nurse (RN) Issued by Compact State Or Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services Or Licensed Clinical Social Worker (LCSW) - Wisconsin Department of Safety and Professional Services

Responsibilities

• Develops and implements specific departmental goals, standards, and objectives which support the strategic plan and vision.
• Assesses quality of patient care and coordinates patient care services with patients, staff, physicians, and other departments.
• Provides bidirectional communication between leadership and frontline staff, Collaborates with others regarding orientation and ongoing education.
• Provides coaching and mentoring of staff.
• Ensures staff compliance with departmental and organizational policies, procedures, and standard work.
• Interacts with staff daily, identify gaps/barriers to process, escalates and brings gaps/barriers to resolution.
• Participates with other members of team regarding opportunities for improvement in standard work.
• Monitors departmental budgets, regulatory compliance, departmental contracts and vendor relations.
• Manages staff relations including performance management, staff satisfaction and conflict management.
• Performs and oversees scheduling, recruitment, and payroll.
• Applies the existing body of evidence-based practice and scientific knowledge in health care to nursing practice, ensuring that nursing care is delivered based on patient’s age-specific needs and clinical needs as described in the department's Scope of Service
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager