Mgr, Court Services

Remitly • Oklahoma City, OK

1d

About The Position

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The Court Services team is a collaborative, high-performing group focused on delivering accurate, timely, and fair court-related data. The team partners closely with Technology and Development through Scrum-based workflows to resolve data issues, improve data quality, and continuously enhance processes. We foster a culture of accountability, partnership, and growth while maintaining a strong customer-focused mindset. About the Role: As the Manager, Court Services, you will be a people leader and delivery leader, responsible for managing and developing a Scrum-aligned team of court data professionals. This role is a key bridge between business operations and technology, partnering closely with Development leadership to ensure court data issues are prioritized, resolved, and delivered efficiently. You will lead a small team of direct reports in this role. This position requires a leader who can manage people, projects, and priorities while maintaining strong data quality and delivery standards.

Requirements

• 3–5+ years of people leadership experience, with demonstrated ability to lead with accountability
• Bachelor’s degree preferred or equivalent relevant experience
• Experience managing work in a project-based or Scrum / Agile-aligned environment
• Strong understanding of data operations, data quality, or data-driven workflows
• Working knowledge of SQL (querying and basic analysis – not development-level)
• Intermediate proficiency in Excel and experience using or creating Power BI reports
• Proven ability to analyze metrics, interpret data, and communicate insights effectively
• Strong problem-solving skills and the ability to manage competing priorities
• Excellent written, verbal, and presentation skills
• Experience partnering cross-functionally with Technology, Development, or Analytics teams
• Customer-facing or stakeholder-management experience

Responsibilities

• Leading, coaching, and developing a team of Court Services professionals to ensure high performance, accountability, and engagement
• Managing and supporting a Scrum-aligned team, ensuring business priorities are effectively aligned with technology delivery
• Partnering closely with Development leadership to coordinate sprint work, timelines, and delivery commitments
• Overseeing and ensuring the accuracy, quality, and timeliness of court data outputs
• Establishing, documenting, and enforcing operational standards, workflows, and procedures
• Monitoring, analyzing, and reporting on team performance, data quality, and project progress using reporting tools and dashboards
• Troubleshooting and resolving complex data, process, or workflow issues impacting delivery or quality
• Facilitating collaboration and communication across cross-functional teams, external agencies, and stakeholders
• Preparing and delivering clear updates, reports, and presentations to senior leadership and internal partners
• Identifying and implementing continuous improvement opportunities to enhance efficiency, accuracy, and scalability
• Supporting and reinforcing a customer-focused mindset across the team

Benefits

• Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
• Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
• Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice

What This Job Offers

• Job Type: Full-time
• Career Level: Manager