Microsoft 365 and Business Applications Administrator

Midwest Dairy•Minneapolis, MN

2d•Hybrid

About The Position

This position is responsible for supporting and advancing Midwest Dairy’s core cloud and business systems, including Microsoft 365 and CRM platforms. The role focuses on ensuring system stability, improving performance, and driving continuous improvement across collaboration and business tools. As the Cloud & Business Applications Administrator, you will work across teams to streamline workflows, strengthen data quality, and enhance how staff use technology in their day-to-day work. You will play a key role in optimizing systems, implementing automation, and guiding projects that improve efficiency and collaboration across the organization. This is an ideal role for someone who enjoys blending technical expertise with problem-solving and cross-functional partnership in a collaborative, mission-driven environment.

Requirements

Experience administering Microsoft 365 environments (SharePoint, Teams, Exchange, OneDrive)
Experience with CRM or business applications such as Microsoft Dynamics
Strong understanding of workflows, automation, and system integrations
Experience with Power Platform tools (Power Automate, Power Apps, Power BI)
Ability to analyze problems, identify solutions, and implement improvements
Strong organizational, communication, and collaboration skills
Ability to translate technical concepts into clear, business-friendly language
A proactive, solutions-oriented mindset with a focus on continuous improvement

Nice To Haves

Experience with integrations, APIs, or SaaS platforms
Experience leading projects and working with cross-functional teams or vendors
Microsoft certifications or cloud/security experience preferred

Responsibilities

Lead and Optimize Business Applications
Administer and enhance CRM platforms, including Microsoft Dynamics
Configure workflows, automation, permissions, and reporting to support business needs
Partner with internal teams to improve data quality and system adoption
Support integrations across CRM, Microsoft 365, and other platforms
Manage Microsoft 365 Collaboration Tools
Oversee SharePoint, Teams, OneDrive, and Exchange environments
Design and maintain SharePoint architecture, governance, and permissions
Manage Teams lifecycle and collaboration structures
Build dashboards and reporting tools using Power BI
Implement automation using Power Automate and Power Platform tools
Drive Automation and Process Improvement
Identify opportunities to streamline workflows and reduce manual processes
Develop automation solutions to improve efficiency
Utilize tools like PowerShell for reporting and administration
Document systems, processes, and configurations clearly
Support Infrastructure and Technical Initiatives
Partner on identity and device management (Entra ID, Intune)
Support security practices such as MFA and conditional access
Serve as a resource for complex system or help desk issues
Lead or support IT projects, working with internal teams and external vendors