This position is responsible for the design, development, implementation, administration, and ongoing support of Microsoft Dynamics 365 and related enterprise business applications used throughout Mimaki USA. This role works closely with internal IT staff, cross-functional business stakeholders, and external consultants as directed to evaluate, document, design, configure, test, and deploy complex software solutions that improve operational efficiency, data integrity, reporting capabilities, automation, and overall business performance. This position also supports and develops solutions within the Microsoft Power Platform and Microsoft business application suite, including Power Apps, Power Automate, SharePoint, Teams, and Office 365, ensuring systems remain scalable, secure, and aligned with business objectives. Essential duties and responsibilities include the following. Other duties may be assigned. Analyze business processes, software systems, and database structures to identify opportunities for improved efficiency, automation, and system optimization. Design, configure, develop, and implement scalable and sustainable software solutions based on documented business requirements. Develop solutions within Microsoft Dynamics 365 CE and related enterprise systems to support operational processes and business initiatives. Build and support applications and automation using Microsoft Power Platform tools, including Power Apps and Power Automate. Program within packaged application environments using web and GUI-based technologies such as HTML, JavaScript, XML, and SSRS. Create and manage Dynamics 365 entities, entity relationships, workflows, and business logic. Evaluate, design, and monitor integrations between Dynamics 365 and other enterprise systems using tools such as Logic Apps, North 52, and other integration platforms. Develop functional and technical documentation, including business requirements, process flows, solution design documentation, and support procedures. Create and execute unit test plans and perform system testing to ensure solution quality, reliability, and performance. Work with business stakeholders and department leaders to gather requirements, prioritize initiatives, and translate business needs into effective technical solutions. Develop dynamic reporting and dashboards to support business intelligence, analytics, and data visualization. Train end users on configured software solutions and provide supporting training materials and documentation. Provide ongoing system administration and user support for Dynamics 365, Power Platform, and related collaboration applications. Maintain system security roles, data governance standards, and compliance with internal IT policies and best practices. Assist in the development of project work plans, proposals, and engagement activities for company initiatives. Collaborate with the IT team to improve daily IT operations and ensure the systems infrastructure remains reliable and secure. Identify, evaluate, and recommend technology enhancements and additional solutions that support continuous improvement across the organization. Promote the use of technology and automation across departments to reduce manual tasks, increase productivity, and improve business outcomes. Up to 10% of travel, including occasional weekends.
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Job Type
Full-time
Career Level
Mid Level