Senior Manager, Channels

LSEGAllen, TX
1dHybrid

About The Position

The Mid Market Account Manager is responsible for managing and growing a portfolio of existing clients using LSEG Risk Intelligence identity fraud prevention and payments risk solutions. This role focuses on revenue retention product adoption and identifying expansion opportunities within existing relationships. The Account Manager works closely with Sales, Customer Success and Solution Consulting teams to develop growth strategies and ensure clients are realizing value from our solutions.

Requirements

  • 5–7 years experience in account management customer success or SaaS sales
  • Experience managing a portfolio of business accounts
  • Strong relationship management and communication skills
  • Ability to identify growth opportunities within existing clients
  • Experience working cross functionally with sales and technical teams

Nice To Haves

  • Background in fintech fraud prevention identity verification payments or SaaS solutions preferred

Responsibilities

  • Manage and grow a portfolio of mid market customers using LSEG Risk Intelligence products
  • Drive revenue retention and expansion across assigned accounts
  • Identify opportunities to introduce additional LSEG solutions and new use cases
  • Partner with sellers to open new opportunities and support deal progression
  • Develop relationships with key stakeholders across risk fraud compliance and payments teams within client organizations
  • Lead regular client check ins and quarterly business reviews
  • Partner with Customer Success and Solution Consulting teams to support adoption and growth
  • Monitor account health product usage and growth potential
  • Maintain account plans and forecast updates
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