Mission Critical Project Manager
About The Position
Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Mission Critical Project Manager at our location in Charlotte, NC. Key Job Functions and Responsibilities: Solutions Engineering Track and influence projects from design phase to implementation. Develop project specific solutions based on customer needs/wants. Perform face to face visits with electrical contractors, engineers, end-user accounts. Read and interpret electrical diagrams as well as perform electrical formula calculations. Identify customer’s needs and adapt, empathize with their concerns work with inside advisors/mgmt for quick and best resolution. Assist in assembly of accurate and professional proposals. Project Engineering Exhaust all options for urgent issues with down units, parts replacement, etc. Provide technical assistance in the resolutions of design problems, including field investigation or inspections. Lead a team of technical and project support personnel that delivers a project within timeline and budget targets. Develop, revise, and manage technical submittal information and project specific documentation. Facilitating and implementation of project and product support. Provide excellent customer service interaction. Coordinate with internal and external partners to keep projects on track. General Promptly address and resolve customer concerns. Field visits to customer locations and project sites. Keep up to date salesforce opportunities and projects with proper product, account, costing details, etc. Be engaging and enthusiastic when speaking with clients. Effective communication with internal and external partners. Be available for assistance and support as needed and assist co-workers. This position requires occasional driving
Responsibilities
- Track and influence projects from design phase to implementation.
- Develop project specific solutions based on customer needs/wants.
- Perform face to face visits with electrical contractors, engineers, end-user accounts.
- Read and interpret electrical diagrams as well as perform electrical formula calculations.
- Identify customer’s needs and adapt, empathize with their concerns work with inside advisors/mgmt for quick and best resolution.
- Assist in assembly of accurate and professional proposals.
- Exhaust all options for urgent issues with down units, parts replacement, etc.
- Provide technical assistance in the resolutions of design problems, including field investigation or inspections.
- Lead a team of technical and project support personnel that delivers a project within timeline and budget targets.
- Develop, revise, and manage technical submittal information and project specific documentation.
- Facilitating and implementation of project and product support.
- Provide excellent customer service interaction.
- Coordinate with internal and external partners to keep projects on track.
- Promptly address and resolve customer concerns.
- Field visits to customer locations and project sites.
- Keep up to date salesforce opportunities and projects with proper product, account, costing details, etc.
- Be engaging and enthusiastic when speaking with clients.
- Effective communication with internal and external partners.
- Be available for assistance and support as needed and assist co-workers.
Benefits
- Excellent medical, dental, & vision coverage
- Health savings account
- Short-term/long-term disability and employee life insurance
- 401k, with matching
- Employee Assistance Program (EAP)
- Paid Annual Leave
- Eight Paid Holidays
- Employee Referral Program
- On the job paid training
- Company events and employee recognition programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
