Mobile Asset Management Coordinator

Global Data Consultants•Washington, DC

3d•Hybrid

About The Position

GDC IT Solutions is currently seeking a Mobile Asset Management Coordinator to work in a hybrid capacity supporting enterprise mobile device operations. This position requires candidates to be located within commuting distance of the designated on-site location and offers a collaborative environment focused on modern mobile asset, MDM, and inventory management workflows. As a Mobile Asset Management Coordinator you will be responsible for managing the full lifecycle of mobile assets—including tracking, shipping, receiving, distribution, documentation, and optimization of workflows—while ensuring accuracy, compliance, and seamless support for end-users across the organization.

Requirements

Extensive knowledge and hands-on experience with Intune, Cayosoft, and the Verizon Business Portal.
Expertise in using Apple iPads and iPhones.
Proficiency in configuring devices, managing settings, and deploying applications in a corporate environment.
Experience troubleshooting Apple hardware and software issues.
Familiarity with MDM best practices and policies for Apple products.
Ability to guide end-users on effective usage and optimization of Apple devices for business productivity.
Experience supporting mobile asset management within an enterprise IT environment.
Background in process improvement, workflow optimization, or SOP development.
Prior involvement in audit preparation or compliance-driven inventory management.

Responsibilities

Maintain an accurate inventory of mobile assets using IT asset management tools.
Track the lifecycle of mobile devices from procurement through distribution, reassignment, and retirement.
Conduct regular audits of mobile asset inventory to ensure accuracy and accountability.
Update and reconcile inventory records in asset management systems to reflect changes in asset status.
Monitor stock levels of devices and accessories and notify management of replenishment needs.
Coordinate the shipping and receiving of mobile assets, ensuring proper handling and documentation.
Inspect incoming device shipments for accuracy and quality.
Prepare and package mobile assets for shipment to external locations or end-users.
Facilitate internal distribution of mobile devices and ensure accurate tracking and assignment.
Maintain comprehensive logs of all shipping, receiving, and distribution activities.
Assist in tracking and updating mobile asset assignments.
Support the resolution of discrepancies in mobile asset records.
Identify and address gaps in inventory records or processes to ensure compliance.
Collaborate on initiatives to optimize mobile asset management workflows.
Maintain detailed records of inventory activities, shipments, and distributions.
Generate reports on inventory levels, movements, and assignments as needed.
Document processes related to mobile asset handling to ensure consistency and compliance.
Provide regular updates to management on inventory status and distribution activities.
Collaborate with IT support teams, procurement, and end-users to ensure efficient mobile asset operations.
Communicate with employees to coordinate device distribution.
Collaborate with technical teams to resolve device-related issues.
Serve as a point of contact for employee inquiries related to mobile devices.
Identify opportunities to enhance mobile asset management processes.
Recommend and implement best practices to improve efficiency and accuracy.
Assist in developing and updating SOPs for mobile asset management.