Mobile Clinic Driver/Patient Service Representative Part-Time mixed shifts (Boise)

Trinity Health • Boise, ID

2d

About The Position

POSITION PURPOSE: Saint Alphonsus in Boise, Idaho is looking to find a person who will be a great fit for our Mobile Clinic/Breast Services teams. This position will wear multiple hats, working as a Patient Service Representative and also driving our mobile clinic vehicle. Bilingual in Spanish & English is preferred In this position, you will work in conjunction with physicians and clinical staff to take care of patients’ administrative needs. Primary responsibilities include checking in patients for appointments, collecting patient co-pays, answering telephones, scheduling appointments, and checking insurance eligibility. You will utilize our electronic record system to verify and update patient demographic information as well as posting and balancing of payments collected. Patient Service Representatives are friendly and provide excellent customer service, assuring that patients are informed and well cared for while waiting for their appointment, creating a positive experience for patients. As the Mobile Clinic PSR, you will be responsible for driving the mobile clinic vehicle from hospital to clinic sites, assisting with clinic set up and take-down, perform basic maintenance tasks with vehicle water and propane, and assist in transporting the mobile clinic vehicle for repairs as needed. Driving Required This position will be part-time, 20 hours per week working 8 or 10-hour days. The schedule is not set and could include weekdays and/or weekends. As the PSR/Mobile Clinic Driver, you will help to set up and tear down for clinic days in various types of weather to be of service to Saint Alphonsus patients, help with the patient process, data entry, and help with the Mobile Clinic bus needs.

Requirements

• High School Diploma or equivalent preferred.
• Previous customer service experience required.
• Must obtain Commercial Driver’s License (CDL) driving privileges within 6 months of hire.
• Ability to earn and maintain Basic Life Support (BLS) or annual CPR certification within 6 months of hire.

Nice To Haves

• Bilingual in Spanish & English is preferred
• Healthcare experience, preferred.
• Electronic health record (EHR) experience a plus.
• Medical terminology knowledge preferred.
• Experience with process improvement or lean philosophy preferred.

Responsibilities

• Checking in patients for appointments
• Collecting patient co-pays
• Answering telephones
• Scheduling appointments
• Checking insurance eligibility
• Verify and update patient demographic information
• Posting and balancing of payments collected
• Driving the mobile clinic vehicle from hospital to clinic sites
• Assisting with clinic set up and take-down
• Perform basic maintenance tasks with vehicle water and propane
• Assist in transporting the mobile clinic vehicle for repairs as needed
• Help to set up and tear down for clinic days in various types of weather
• Help with the patient process
• Data entry
• Help with the Mobile Clinic bus needs

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED